Ask the Library

Get help from a librarian or an academic skills advisor. They can assist you with your studies, coursework, assessment, finding information and using the Library.

Chat with an RMIT librarian

Get an immediate response during business hours.

Ask the Library chat hours

Help is available based on Melbourne time.

Semester hours:

  • Monday to Friday: 9am-8pm
  • Weekends: 12pm-5pm
  • Public holidays: closed


Phone or email contacts

If you prefer to speak to someone, call us during the Ask the Library hours.

(03) 9925 2020

If you email us, we will respond within the next business day.

Get study support online

Send us your questions or assignment drafts for feedback and we will respond to you during the Library business hours.

Or connect with us live using the Vygo app:

  • Monday to Friday: 10am–4pm
  • Weekends and public holidays: closed

 Log in with your RMIT ID. Please note, we cannot proofread or edit your assignments.

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Get study support in person

Meet us at the Study Support Hub at Swanston or Bundoora Library.

We are available at the following times:

  • Swanston Study Support Hub: Monday to Friday 12:30pm-2:30pm
  • Bundoora Study Support Hub: Tuesday and Thursday 12:30pm-2:30pm.

On Tuesdays, we have extra team members to help you with your academic English skills

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An RMIT staff member talking to the camera.

Learn about one-on-one study support

The one-on-one consultations service provides study help from RMIT expert academic skills advisors and librarians. Discover how to access professional assistance with assignment writing, referencing, maths, physics, chemistry, statistics and more.

Other ways to get help

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.