Ask the Library

Get help from a librarian or an academic skills advisor. They can assist you with your studies, coursework, assessment, finding information and using the Library.

Chat with an RMIT librarian

Get an immediate response during business hours.

Ask the Library chat hours

Help is available based on Melbourne time.

Semester hours:

  • Monday to Friday: 9am-8pm
  • Weekends: 12pm-5pm
  • Public holidays: closed

Phone or email contacts

If you prefer to speak to someone, call us during the Ask the Library hours.

(03) 9925 2020

If you email us, we will respond within the next business day.

Get help with assignments

Submit your request and get help within 24 hours.

Access study support online

Expert Academic Skills Advisors and Librarians are available to help you with your studies – from help researching and writing assignments, referencing and effective study strategies to support with maths, statistics, chemistry and physics

Please note: Academic Skills Advisors cannot proofread or edit your assignments.

Service hours

  • Monday to Friday: 10am-4pm Melbourne time
  • Weekends and public holidays: closed

If you need support outside these hours, you can access free 24/7 online study help through Studiosity.

Visit Study support website for more services.

Other ways to get help

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.