Find out if you're eligible for an SA-HELP loan to cover your Student Services and Amenities Fee (SSAF).
New Middle Name field in Australian Government eCAF portal
As of 1 January 2023, the Australian Government has introduced a Middle Name field in the eCAF portal where you submit your application for HELP loans and VET Student Loans. In the short term, your middle name will appear in the First Name field. You don't need to do anything about this. You may continue to submit your eCAF via the portal.
Find out if you're eligible on the Australian Government’s Study Assist website.
If you’re an Australian Permanent Resident Non-Humanitarian Visa holder and/or New Zealand citizen, go to the Non-Australian citizens information on the Study Assist website for information about eligibility.
There are a few things to check before you apply for an SA-HELP loan.
When you submit a request for SA-HELP to the government, you are declaring that you have read and understood the booklet and your obligations before you access the loan.
To be eligible for SA-HELP, you must verify your citizenship. This is part of the enrolment process in Enrolment Online. If you haven't already done so, verify your citizenship now.
You must have a Tax File Number (TFN) or certificate of application to apply for SA-HELP. If you don't have a TFN, apply for one now.
Your TFN must also validate on your loan application. Once you have a TFN, confirm the details with the Australian Taxation Office (ATO) before submitting your application.
Follow the five steps below to apply for SA-HELP and keep track of your loan. You must submit your SA-HELP application before the census date for the classes you want the loan to cover.
You’ll be prompted to indicate if you intend to access a SA-HELP loan when you enrol in Enrolment Online. A notification email will be sent to your RMIT student email address confirming your response.
If you did not apply for a SA-HELP loan during enrolment, but would now like to access one, follow these steps:
Once you have requested an eCAF, an email will be sent to your RMIT student email address from the Department of Employment and Workplace Relations.
Read the email and follow the instructions to log in to the government’s eCAF portal and begin your application.
If you can’t find your email, make sure to check your spam folder.
Enter your TFN or certificate of application for a TFN on your eCAF.
Unless your TFN successfully validates with the Australian Taxation Office, your SA-HELP loan will not be approved and your Student Services and Amenities FEE (SSAF) will need to be paid in full to RMIT by the due date.
Can’t validate your TFN?
If you get an email advising of problems with your Tax File Number, immediately follow the instructions to validate your TFN.
Remember to submit your application before your first census date.
There are no provisions to backdate your loan application if you submit after your census date.
Your loan is not approved unless you have been issued with an SA-HELP loan approval letter.
Once you submit your eCAF, with a validated Tax File Number, it will be approved and a loan approval letter will be issued to you the next day.
Follow these steps to access your loan approval letter:
If you change your program and/or enrol in a new program, you’ll need to re-apply for SA-HELP for your new program following the steps above.
Your Commonwealth Assistance Notice (CAN) outlines the HELP debt you've incurred and any upfront payments you've made towards your fees.
RMIT will issue you with a Commonwealth Assistance Notice (CAN) within 28 days of each class census date. A notification email will be sent to your RMIT student email account and your nominated personal email when your CAN is available.
If there are any discrepancies between your HELP debt and the amount you were expecting to pay, you have 14 days from the CAN issue date to submit a written request for a correction.
To view or print your Commonwealth Assistance Notice
Acknowledgement of Country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.