Ask about fees and finance

Tell us about your enquiry and we'll let you know the best way to contact us.

1. What can we help you with?

Are you experiencing hardship due to an unexpected and recent short-term
situation which is impacting your studies?

NoYes

Is your current circumstance (hardship) due to an ongoing financial expense?

NoYes

Are you looking for assistance in managing debt to RMIT?

NoYes

Are you looking for assistance in managing fines or credit card debt?

NoYes

Did you know?

If you don't have a TFN yet, you can still complete the eCAF form.

You will need to get a:

Certificate of Application for a TFN from the Australian Taxation Office (ATO)

Australia Post TFN application summary (with matching barcoded receipt)

In section D of the eCAF form select:

I have a 'Certificate of Application for a TFN' (you will then be able to attach your document)

Note: You will still need to provide your TFN to RMIT before the census date to finalise your loan application. Please do not send your TFN directly to Student Connect.

Did you know?

To apply for a HELP loan or VET Student Loan follow the steps outlined on the HELP loans and VET Student Loans page.

You can then confirm that you have been approved for the loan by logging in to Enrolment Online

Select My student record
under Financial details, select View Commonwealth assistance approval letter.

Note: Don't forget to check your eligibility for SA-HELP to cover your student services and amenities fee (SSAF).

Did you know?

If financial issues are affecting your studies, you can get support by meeting with a Student Support Advisor.

Find out where to go for financial support. Learn about how to manage everything to do with money, from income to budgeting, to managing debt.

There are initiatives and assistance options available to you in times of need. For more information, please visit the Financial welfare advice page.

Did you know?

Please Note: This application is only available to currently enrolled students.

To be eligible for Student Hardship Assistance, you must provide sufficient information and evidence in PDF format that demonstrate a one-off financial assistance will alleviate direct and related negative impacts to study.

Applying does not guarantee that it will be approved and, if your application is granted, the approved amount may vary from your request.

If your application is approved, it can take up to ten working days for the money to be available in your account once you have confirmed that your bank account details in myRMIT are up to date.

Did you know?

You can confirm you have been approved for a government loan by logging in to Enrolment Online

Select My student record
under Financial details, select View Commonwealth assistance approval letter.

Did you know?

If you are an international student and

you have not yet enrolled

you are in the first semester of a program

Then please complete the international commencing or newly enrolled student refund form.

If you are a domestic or continuing international student, please complete the Domestic and international refund form.

Did you know?

To be eligible for a fee concession you must meet the eligibility criteria and apply by following these steps.

Note: You must apply each academic year and your application must be submitted before the start date of your first scheduled class.

Did you know?

You will receive an email from the government with your unique login information for each loan you wish to apply for. This email will be sent to your RMIT student email account. Follow the instructions carefully to complete your loan application.

If you can't find the email, check your spam folder - if it's not there, get in touch with Student Connect below.

Did you know?

Each time you add or drop a course you will receive an updated invoice. You can download "Your tax invoice explained" for information on how to read and understand your invoice.

Did you know?

Your invoice will list fee due dates as well as recommended payment methods.

The easiest way to pay is online.