Other queries

Other queries

Tell us about your enquiry and we'll let you know the best way to contact us.
1. What can we help you with?
Are you an international or domestic student?

Your first student card is free and it can be ordered online. To order your first card, or replace a lost or expired card, go to Student cards.

Eligible students can apply for an International Student Travel Pass. Please visit the Public transport concession card page and check the International Student Travel Pass section to check your eligibility and apply.

If you have any other questions, please submit your enquiry below. 

Please see the Public transport concession card page to determine if you are eligible for a public transport concession card and instructions to apply for a concession card.

To make changes to your contact details:
  • Log in to Enrolment Online  and select My Student Record.
  • Check your personal details and edit if necessary.
To make other changes (e.g. name change, date of birth correction, change your citizenship or residency status) you will need to submit a request with evidence via the RMIT Connect portal below. For more information, please see the update your personal details page. 

RMIT has plenty of sports and recreational clubs, covering everything from casual play to serious competition. Check out the Sports and fitness page or find a club to join on the Clubs and Societies page.  

Whatever your creative interest is – music, dance, visual arts or something else – you'll find a club at RMIT to explore it. Find out more about our creative groups, events and activities in the Creative communities page.

Have fun, make friends and make the most out of RMIT. Find out what's on around campus and engage with the RMIT community. Check out the Student events and activities page.

Orientation is all about helping you get familiar with RMIT and your program. Explore everything that life at RMIT has to offer! Find out more about the key parts of Orientation.

The first step to Orientation and to a successful start to your studies is to complete the free How2RMIT online course. You’ll learn about timetabling, fees and loans, making friends, finding your way around, support services, and much more.

If you require supplies for your course, or looking to buy some RMIT merchandise, head instore or online to the RMIT Store. There are stores on the Bundoora and City campus. Find out more here. 

If you'd like a student mentor to help you get oriented at RMIT (or if you want to volunteer as one), check out the Make friends at RMIT (RMIT Kirrip) program.

For help with studies or assessments, Peer mentoring is available. If you want an industry mentor to kickstart your career, you can find one via RMIT mentoring.

Work Integrated Learning (WIL) is a term used to describe learning activities that use your academic learning in a ‘real life’ situation with a real industry or community partner. You may do an internship (placement) or a partner organisation might provide a project for you and your class to work on. These placements and projects are tied to one or more courses within your program and are formally assessed for credit.

You can access useful WIL resources on the Internships, work experience and WIL page.

The Job Shop offers a range of free career support services and workshops, including advice on finding and applying for jobs, career guidance, resume reviews and more. To find out more, go to the Job Shop.

For online job listings and lots of self-service career resources, go to Career Centre (log in with your RMIT ID and password).

For information on all of the job and career supports available to RMIT students, go to Jobs, careers and employability.

You can check out our prospective student site to search our programs and pathways.

If you have any questions, please contact Study@RMIT.

Current students, who are over the age of 18, can choose to provide consent for RMIT University to discuss select administrative matters with a third party individual (usually a parent or other relative). This is called a third party consent arrangement. For more information on what an arrangement covers or to apply, go to Third party consent arrangements.

Need some help with studying? You can find out more about what RMIT study support resources are available on the Study support page.

For information on Library locations and opening hours, borrowing and access to online databases and resources, please go to the RMIT Library website.

We have information available to help you find out how to manage your candidature from getting started to completion and how to make the most of your research training experience. For more information have a look at the Research students webpage.

If you see something at RMIT that may lead to injury or illness of a person and/or danger to property or the environment, report it now using the SafetyNow system. 

There is help available if you have experienced threatening or concerning behaviour, or you are worried about someone else. Check out the Concerning, threatening or inappropriate behaviour page for further information.

RMIT has a dedicated support service called Safer Community that provides support and advice to RMIT students and staff. Please visit the Safer Community page to find out more and contact the Safer Community team.

Before you submit a complaint you can refer to the Feedback, complaints and appeals page about finding out the best way to resolve your issue.

Get in touch with us for any other questions you have.
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Contact Information

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.

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