Other queries

Other queries

Tell us about your enquiry and we'll let you know the best way to contact us.
1. What can we help you with?
Are you an international or domestic student?

Your first student card is free and it can be ordered online. To order your first card, or replace a lost or expired card, go to Student cards.

Eligible students can apply for the International Undergraduate Student Education Pass (iUSEpass) by following the steps below:
  • Open the iUSEpass Online form.
  • Click Submit.
  • Your eligibility will be assessed in 5 working days. Once processed, a confirmation email will be sent to your RMIT student email account with your iUSEpass code.
  • Follow the instructions in your confirmation email to create an account on the iUSEpass website.
  • Once your account has been created and your payment processed, your iUSEpass will be posted to you by Public Transport Victoria (PTV).

As an RMIT student you may be eligible for discounted travel on trains, trams and buses in Victoria by following the steps below.

24–48 hours after your student card photo has been approved, you can download your pre-populated application form.
  • Log in to myRMIT.
  • Select the myServices tab.
  • Select Print your transport concession form.
Submit your form in person
  • Take your completed form for processing to a Melbourne Premium Station (such as Flinders Street, Southern Cross and Melbourne Central stations), staffed V/Line station or PTV Hub.

To make changes to your contact details:
  • Log in to Enrolment Online  and select My Student Record.
  • Check your personal details and edit if necessary.
To make other changes (e.g. name change, date of birth correction, change your citizenship or residency status) you will need to submit a request with evidence via the RMIT Connect portal below. For more information, please see the update your personal details page. 

RMIT has plenty of sports and recreational clubs, covering everything from casual play to serious competition. Check out the Sports and fitness page.

Whatever your creative interest is – music, dance, visual arts or something else – you'll find a club at RMIT to explore it. Find out more about our creative groups, events and activities in the Creative communities page.

Have fun, make friends and make the most out of RMIT. Find out what's on around campus and engage with the RMIT community. Check out the Student events and activities page.

Orientation is all about helping you get familiar with RMIT and your program. Explore everything that life at RMIT has to offer! The key parts of the orientation activities will be announced online.

If you're after supplies for your course, or looking to buy some RMIT merchandise, head to the online Campus store.

If you'd like a student mentor to help you get oriented at RMIT (or if you want to volunteer as one) check out the Mates at RMIT program.

For help with studies or exam prepping, peer mentoring is available. If you want an industry mentor to kickstart your career, you can find one on the RMIT mentoring page.

For career advice or help with finding a job, head to the Job Shop. They list job openings and have plenty of resources to help with career planning and applying for a job.

You can find more career resources on the Job shop page and access a range of job opportunities through the online Jobs Board and also through RMIT On Demand.

You can register on CareerHub to attend one of our online resumé or cover letter workshops.

You can have your resumé instantly checked on the Online career support page.

And also via the Micro Cred, Application package, where you can work through the modules and have your resumé reviewed by a careers specialist.

If you're a final year student or recent graduate you can book a half-hour appointment with a careers counsellor through RMIT Career Hub.

For all other students wanting to make careers appointments, please check out the Job Shop.

Work Integrated Learning (WIL) is a term used to describe learning activities that use your academic learning in a ‘real life’ situation with a real industry or community partner. You may do an internship (placement) or a partner organisation might provide a project for you and your class to work on. These placements and projects are tied to one or more courses within your program and are formally assessed for credit.

You can access useful WIL resources on the Internships, work experience and WIL page.

You can check out our prospective student site to search our programs and pathways.

Need some help with studying? You can find out more about what RMIT study support resources are available on the Study support page.

For information on Library locations and opening hours, borrowing and access to online databases and resources, please go to the RMIT Library website.

We have information available to help you find out how to manage your candidature from getting started to completion and how to make the most of your research training experience. For more information have a look at the Research students webpage.

There is help available if you have experienced threatening or concerning behaviour, or you are worried about someone else. 

Check out the Concerning, threatening or inappropriate behaviour page for further information.

Before you submit a complaint you can refer to the Feedback, complaints and appeals page about finding out the best way to resolve your issue.

Get in touch with us for any other questions you have.
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Contact Information

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.

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