Contact details

The information on your student record is used for all official communications, including on your testamur when you graduate. 

If your personal details change, let us know as soon as possible.

To check and update your contact details:

If your full name or date of birth on your student record doesn't exactly match your citizenship document, you'll be unable to verify your identity and citizenship online and enrol. 

Before you enrol

Name and/or gender: If your name and/or gender is incorrect, you can update them via Enrolment Online before you enrol.

Preferred name

At RMIT we recognise that some students may choose to use a name that affirms their gender. Although citizenship verification requires you to use the name stated on your legal documentation, we can support you to ensure that you’re addressed by the correct pronouns and name while studying at RMIT.  Please contact a Diversity and Inclusion Advisor at inclusion@rmit.edu.au for advice.

Date of birth: If your date of birth of birth is incorrect, contact RMIT Connect.  Note: If you've received an offer in a vocational education program for a government subsidised place, correcting your date of birth may have an impact on your eligibility for your place. 

You may be asked to provide evidence of your correct name and date of birth.

After you enrol

Legal name change: If you have legally changed your name, you must complete a Variation to personal details form (PDF 38kb) and submit it via the RMIT Connect portal with a clear photo or scan of a valid identity document that states your correct legal name.

Unfortunately, RMIT is currently unable to record your preferred name. See Preferred name above to find out how we can help you with this.

Documentation

Accepted documentation for legal changes of name differ, depending on the reason for the change. 

Reason for name change

Document/s you need to provide

Marriage/registered partnership

  • Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent)
  • Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)

Separation/divorce

  • Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent)
  • Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent), and
  • Birth certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)

Name change

  • Deed poll – if name changed before 1 November 1986
  • Change of Name Certificate issued by the Registry of Births, Deaths and Marriages – if name changed after the 1 November 1986, or
  • an overseas equivalent of either of these two document types

Once your name change is processed, RMIT Connect will send you a free, updated student card within 10 business days (standard Australia Post mailing times apply). 

Order of name on testamur (certificate)

RMIT is unable to issue your testamur in a name that's different from the name that appears on your RMIT student record. However, RMIT will allow you to select the order that your names appear on your testamur when you apply online to graduate.

Where a graduate requires a replacement testamur, the University provides it showing the same name as the original, to preserve the historical accuracy and integrity of the University’s records.

How to change your gender identity

You may request an update to your student record to reflect your gender identity. You may choose to have your gender recorded as Male, Female, Other or Unspecified.

The option of selecting Other is available if you don't identify as male or female.

To amend your gender identity you need to submit a request online via the RMIT Connect portal, or if you are requesting other changes to your personal details, you can indicate your gender identity or complete a Variation to personal details form (PDF 38kb) along with the other changes you are requesting.  You can submit your completed form online to RMIT Connect.

Note: RMIT is subject to government reporting and legislative requirements, and, in some circumstances, we may request evidence to verify your identity to ensure you continue to receive services and/or entitlements.

How to change your title

Available titles include:

  • Mr
  • Mrs
  • Ms
  • Miss
  • Mx (gender-neutral title and may be used by any person).

To amend your title, follow the same steps for amending your gender identity.

Documentation isn't needed to change your title.

If your citizenship or residency status changes after you enrol, you must notify RMIT as soon as possible.

Complete the Notification of change to citizenship/residency status form and submit it with your supporting evidence online via RMIT Connect.

International students in Australia

If you are not an Australian citizen, permanent resident, permanent humanitarian visa holder or a New Zealand citizen, then you are considered a temporary resident and must pay RMIT’s international tuition fees until you have been granted permanent residency.

If you applied for your program as the holder of a student visa, changing your citizenship or residency status will impact your future study plans. For more information contact Study@RMIT.

Evidence requirements

You must submit evidence of your change of citizenship/visa status when you submit your Notification of change to citizenship/residency status form.

The follow documentation is acceptable as evidence of your new status:

Australian citizenship:

  • Australian citizenship certificate
  • Australian passport

New Zealand citizenship:

  • New Zealand citizenship certificate
  • New Zealand passport

Permanent or temporary residency status:

  • International passport and evidence of visa entitlement
  • Immicard and evidence of visa entitlement
  • Document for travel to Australia (with endorsed visa label)

Which type of fee place will I be changed to?

If your citizenship/residency status has changed after you have enrolled, and you have informed RMIT by submitting a Notification of change to citizenship/residency status form, you may be eligible for one of the types of places in the relevant table below.

Higher education and Research students

Previous citizenship/residency status

New citizenship/residency
status

Type of fee place granted

Onshore international (includes student, provisional or bridging visas)

  • Permanent resident (PR)
  • New Zealand citizen
  • Australian citizen
  • Permanent humanitarian visa (PHV)
  • A domestic full-fee place if you are enrolled in an undergraduate or postgraduate coursework program

or

  • Research Training Program (RTP) funded place if you are enrolled in a postgraduate research program.

Permanent resident (PR)

  • Australian citizen
  • Permanent humanitarian visa (PHV)

Your current type of fee place will not change.

 

If you are already enrolled in a Commonwealth supported place (CSP), you must also complete a Request for Commonwealth support form for each program via the Government portal. You will receive an email from the government with a link to the portal and a unique passkey to enable you to log in and complete the form.

Permanent humanitarian visa (PHV)

  • Australian citizen

Your current type of fee place will not change.

 

If you are already enrolled in a Commonwealth supported place (CSP), you must also complete a Request for Commonwealth support form for each program via the Government portal. You will receive an email from the government with a link to the portal and a unique passkey to enable you to log in and complete the form.

New Zealand citizen

  • Permanent resident (PR)
  • Australian Citizen

Your current type of fee place will not change.

 

If you are already enrolled in a Commonwealth supported place (CSP), you must also complete a Request for Commonwealth support form for each program via the Government portal. You will receive an email from the government with a link to the portal and a unique passkey to enable you to log in and complete the form.

How to apply for a Commonwealth supported place

If you are granted a domestic full fee place in a higher education program and wish to be considered for a Commonwealth supported place (CSP) in the same program, you need to reapply for a CSP in that program. Your application will be considered on a competitive basis along with other applicants.

Commonwealth HELP loans

Your new citizenship/residency status may make you eligible for a Commonwealth HELP loan. If you are eligible for an optional FEE-HELP or SA-HELP loan, you may apply via the government's eCAF portal with your valid tax file number, and submit it before your first census date if you wish to defer your fees.

Please note: It is important that you provide your change of citizenship form and evidence at least 5 working days before your next census date to enable you to apply for FEE-HELP or SA-HELP before the deadline.

Vocational education (VE) and preparatory students

Previous citizenship/residency
status

New citizenship/residency
status

Type of fee place granted

Onshore international (includes student, provisional or bridging visas)

  • Permanent resident (PR)
  • New Zealand citizen
  • Australian citizen
  • Permanent humanitarian visa (PHV)

You must also submit an Evidence of eligibility and student declaration form (available from RMIT Connect) to determine the type of place you will be granted.

or

  • A domestic full fee place if you are not eligible for a GSP.

 

Permanent resident (PR)

  • Australian citizen
  • Permanent humanitarian visa (PHV)

Your current type of fee place will not change.

Permanent humanitarian visa (PHV)

  • Australian citizen

Your current type of fee place will not change.

New Zealand citizen

  • Permanent resident (PR)
  • Australian Citizen

Your current type of fee place will not change.

VET Student Loans

Your new citizenship/residency status may make you eligible for an optional VET Student Loan (VSL) if you are enrolled in an eligible diploma or advanced diploma program.

If you are eligible for an optional VET Student Loan, you may apply via the government's eCAF portal with your valid tax file number, and submit it before your first census date if you wish to defer your fees.

Please note: It is important that you provide your change of citizenship form and evidence at least 5 working days before your next census date to enable you to apply for a VET Student Loan before the deadline.

How can I check my current citizenship/residency status?

To check your current citizenship or residency status listed in your student record:

  • Log in to Enrolment Online
  • select My student record
  • under Personal details, select View name and demographic data.

Fee information