Report a health or safety risk (SafetyNow)

If you see something at RMIT that may lead to injury or illness of a person and/or damage to property or the environment, report it using the SafetyNow system.

SafetyNow is RMIT's safety reporting database. RMIT students, Higher Degree by Research Candidates and staff can access the system using their RMIT credentials. Campus visitors who encounter hazards on campus can also make a report via the public domain of SafetyNow.

What should be reported using SafetyNow?

All physical and psychological health, safety or wellbeing risks, hazards and incidents must be reported using SafetyNow so they can be made safe for everyone in the RMIT community.

A hazard or incident is any occurrence that has caused, or has the potential to cause, injury or illness of a person and/or damage to property or the environment. 

Examples of physical hazards and incidents that should be reported: 

  • A lifted floor tile, tear in the carpet, damaged pavement or water pooling on a pathway that could cause someone to trip and injure themselves 
  • The incorrect storage, labelling or disposal of chemicals that has the potential to cause harm to someone 
  • Trips, slips or falls, even if no injury has occurred 
  • Laceration from use of lab or kitchen equipment resulting in first aid treatment 

Examples of psychosocial risks and incidents that should be reported: 

  • Excessive workload demands 
  • Uncivil or disrespectful interactions between staff or students 
  • Exposure to emotionally disturbing or demanding materials, events or situations 
  • Lack of opportunities for growth and development 
  • Exposure to a traumatic event 
  • Exposure to behaviours that are unreasonable, offensive or intimidating 
  • Exposure to inappropriate behaviour of a sexual nature 
  • Exposure to aggressive or violent behaviour 

Report a Health, Safety or Wellbeing hazard or incident now

Student SafetyNow

If you are a student in any college or entity (except RMIT Online) or a Higher Degree by Research candidate in the College of Business and Law, click on the link below and enter your RMIT email address to access SafetyNow. Please be aware that you will be directed to a Noggin login page to enter your RMIT email address before being redirected to the regular RMIT single sign on process.

Staff SafetyNow

If you are a staff member or a Higher Degree by Research candidate in STEM College or the College of Design and Social Context, click on the link below and enter your RMIT email address to access SafetyNow. Please be aware that you will be directed to a Noggin login page to enter your RMIT email address before being redirected to the regular RMIT single sign on process.

NOTE: If you are a new manager, supervisor, or a responsible person for a student or Higher Degree by Research candidate for the first time, you will be required to submit a request in IT Connect to be added to the Senior Manager profile in SafetyNow. Equally, if you are a new staff member and require a higher level of access for the role you perform, you will be required to submit a request in IT Connect.

Frequently asked questions

A psychosocial hazard or incident can be reported in SafetyNow. These are handled confidentially so must be submitted as a “confidential” report. In the first instance though, it is recommended that:

  • students speak to their course coordinator or program manager if they are comfortable to do so. For any disclosures of concerning, threatening or inappropriate behaviour, you may contact Safer Community
  • HDR candidates speak to your HDR delegated authority / coordinator if they are comfortable to do so. If you don’t feel comfortable speaking to your HDR delegated authority / coordinator, you may contact Safer Community
  • staff speak to their line manager or People Partner if they are comfortable to do so. See the staff Psychosocial Risk page on SharePoint for more information.

Anyone in the vicinity where an incident has occurred resulting in harm to a person or damage to property, should:

  • If required, call Emergency Services (000), contact RMIT Security on 9925 3333, or push the Emergency or First aid button on the SafeZone* App on your smart phone to obtain assistance. RMIT Security can provide or co-ordinate the provision of first aid, arrange access for emergency services and preserve the incident scene
  • If needed and safe to do so, move injured people away from danger
  • Provide first aid, if trained and within your capability
  • Make the area as safe as possible (e.g. keeping people away from the area)

Details that may be required by emergency services:

  • The emergency service required (e.g. Ambulance Fire, Police, State Emergency Service)
  • The type of incident (e.g. medical, fire, explosion, assault, etc.)
  • The exact location of the emergency (i.e. address and campus)
  • Your name and contact number
  • If people are injured; how many people are injured
  • Any further information as requested  

*SafeZone is a smart phone app for RMIT Staff and Students to use in the case of an emergency. The SafeZone app is currently only available at RMIT campuses in Victoria, Australia. Find out more and download the SafeZone app here.
 

Once the hazard or incident is reported in SafetyNow, it will be routed to the appropriate person or team to rectify or manage.

All reports and information are treated in accordance with the RMIT Privacy Statement. We may be in touch if we require additional information.
 

If you are a new manager, supervisor, or a responsible person for a student or Higher Degree by Research candidate for the first time, you will be required to submit a request in IT Connect to be added to the Senior Manager profile in SafetyNow. Equally, if you are a new staff member and require a higher level of access for the role you perform, you will be required to submit a request in IT Connect.

At RMIT we set high standards for delivering transformational education experiences for our students and a safe and productive work environment for our staff. We understand that sometimes we may not get it right. If you need to raise an issue, please refer to the RMIT Complaints webpage.

If you notice a building maintenance issue, such as a spill, a fault with one of the lifts, or a bird in the building, go to Care for Campus for more information on how to log a maintenance request.

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RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

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