Safer Community

Content warning: This page discusses experiences relating to gender-based violence, including sexual violence and harm. 

Safer Community provides RMIT students and staff with support about experiences of violence, sexual harm, concerning, unwanted, uncomfortable or threatening behaviour.

What is Safer Community?

Safer Community is a confidential, free service available to RMIT staff and students who are seeking support for, or to report experiences of, violence, concerning, unwanted, inappropriate or threatening behaviour, either on- or off-campus. 

Our team of Safer Community advisors are trained specialists in providing trauma-informed and person-centred support to students and staff. 

Examples of the behaviours that you can seek support for, or report, include: 

  • Gender-based violence including sexual harassment, harm or violence 
  • Physical violence and assault 
  • Threats, hate speech, discrimination 
  • Stalking 
  • Image-based abuse, doxing, catfishing 
  • Partner and family violence.
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Types of support

Safer Community provides support to staff and students who have experienced, or witnessed, inappropriate or threatening behaviour, no matter where or when it occurs. 

This can include on- or off-campus, on a WIL placement, field trip, co-curricular events, online in learning management systems or other forums. 

At every step of the process, the choice is yours. You decide on what support you need and what you choose to do next. 

Safer Community’s team of trained specialist advisors can provide you with a range of support options, including: 

  1. A confidential and safe space to listen to you, and your experience and talk through what support is available at the University or externally 
  2. Support to manage the impacts on your study or coursework 
  3. Information and support for reporting options, including options for formal reporting to the University.  
  4. Information and support for you to report the matter directly to the Police 
  5. Information about and referrals to specialist services outside the University for example, family violence agencies, counselling and advocacy services, cultural support services. 
  6. Case Management support through the formal reporting processes 

Please note: if you’re under 18 Safer Community has obligations to report particular incidents to government agencies. Safer Community will discuss this with you and provide relevant information and advice. 

Helping others 

Friends, family or staff members are an important source of support to members of the RMIT community. If you are concerned about an incident, or behaviour you’ve seen or become aware of, you can contact Safer Community to talk through your concerns. 

Staff members can also contact Safer Community for advice or guidance about how to support or manage students who are in distress. 

Do I need someone's consent to refer a matter I've heard about or witnessed to Safer Community?

Not always. 

If you are concerned about a someone's safety, wellbeing, or experiences of harmful behaviour, you can contact Safer Community for advice, without sharing their name. 

Where possible, encourage the person to contact Safer Community themselves or let them know you intend to seek support or advice. However, you don’t need their consent to make a referral when you are concerned about their safety, welfare, or the safety of the broader community. 

Safer Community can talk through the situation with you, explain available options, and determine the most appropriate next steps while respecting privacy obligations. 

Formal reporting to the university

When you make a formal report to the University about gender-based violence including sexual harassment, harm or violence, it may be investigated by one of Safer Community’s Specialist Gender-based Violence Investigators. 

Specialist Investigators are RMIT staff who are trained in providing trauma-informed and person-centred services, and their involvement in your report involves: 

  • Documenting interviews and any findings 
  • Recommendations for appropriate disciplinary or associated action, if allegations or concerns are substantiated 

You’ll also receive case management support throughout the process from one of Safer Community’s advisors. 

Investigations conducted by RMIT are separate to any police investigation. 

If you’re an international student, reporting to the University or Police won’t affect your visa

How is my privacy protected if I am the one making a report to Safer Community?

Safer Community treats reports sensitively and complies with privacy legislation and university policies when handling personal information. 

Information is shared only on a need-to-know basis to: 

  • assess and manage safety risks, 
  • provide support, 
  • meet legal obligations, or 
  • facilitate an appropriate university response. 

Students can discuss concerns with Safer Community without committing to making a formal report. Wherever possible, options and potential next steps will be explained allowing you to make an informed decision.  

There may be limited circumstances where information must be shared, such as where there is a serious safety concern, a legal requirement, or a child safety obligation. 

Are reports visible to managers or HR?

A report made to Safer Community is not automatically visible to managers, HR, academic staff, or other university employees. 

Access to information is restricted to authorised staff who require it to perform their role or respond appropriately to a safety concern. 

In some situations, limited information may need to be shared with specific areas of the University to support safety planning, implement protective measures, or meet legal obligations. If this is being considered, Safer Community will generally discuss the process and available options with the reporting person where possible.

Contact Safer Community

There are several methods available for contacting Safer Community, you can choose the one that best suits your preferences.  

You can use any of the below methods to seek support for, or make a formal report about unwanted behaviour, including forms of gender-based violence like sexual harm or harassment. 

Online:Support Request Form

Phone: +61 3 9925 2396

Email:safercommunity@rmit.edu.au

Safer Community checks emails, phone messages and submitted support request forms Monday to Friday during standard business hours. While response times can vary, the Safer Community team aims to respond to all enquiries within two business days. Please note, peak periods may impact this response time.

When should I refer someone to Safer Community, vs another service like security, counselling or the Police?

Different services have different roles, and sometimes more than one service may be appropriate. 

Contact Safer Community when: 

  • You are concerned about a student's safety or wellbeing. 
  • A student has disclosed sexual harm, family violence, stalking, threatening behaviour, harassment, coercive behaviour, or concerning behaviour. 
  • You are unsure how to respond to a disclosure. 
  • You want advice about supporting a student or making a referral. 

Contact Security when: 

  • There is a safety threat on campus. 
  • Emergency assistance is needed. 
  • An urgent safety response is required. 

Contact Counselling when: 

  • The primary need is emotional support, mental health support, or therapeutic counselling. 

Contact Police when: 

  • A crime has occurred and immediate intervention is required. 
  • Someone is in immediate danger. 

If you are ever unsure, contact Safer Community. We can help determine the most appropriate support pathway and coordinate with other services where needed.

Other support services

RMIT services 

Community Services 

  • Lifeline Australia: 13 11 14 (24hr, 7 days a week) for crisis support and suicide prevention. 
  • Beyond Blue: 1300 22 4636 (24hr, 7 days a week) for free counselling and mental health support. 
  • 1800 RESPECT: 737 732 (24hr, 7 days a week) for confidential information, counselling and support with issues related to family violence and sexual harm. 
  • Safe Steps – Family Violence Response Centre: 1800 015 188 (24hr, 7 days a week) for specialist family violence support, including information and referral, assistance with planning personal safety, and access to resources such as supported crisis accommodation. 
  • Centre Against Sexual Assault (CASA):1800 806 292 (24 hr, 7 days) for free and confidential support for issues related to sexual harm and assault, including specialist counselling and advocacy support. 

Please note that we are not an emergency service. If you or others feel at risk or consider the situation to be an emergency, phone 000. If you are on campus, contact Campus Security.

Prevention and Respect at RMIT

At RMIT, we believe everyone should feel safe, respected and valued in their place of study and work. Since 2016 we have strengthened our commitment and action to this and to working nationally with other higher education institutions to tackle the challenges that impact our progress. 

Our Prevention and Respect team works across the University to co-create change and challenge outdated ideas and behaviours that contribute to gender-based violence.

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Creating a safe and respectful community at RMIT

We believe that everyone deserves to feel safe, respected and valued in their place of study and work. Find out what we're doing to build a culture of respect and make RMIT a safer place for everyone.

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

Learn more about our commitment to Aboriginal and Torres Strait Islander peoples