Ask about enrolment

Ask about enrolment

Enrolment Online system unavailable 17 October 2026

Enrolment Online will be unavailable on Saturday 17 October from 7:00am to 3:00pm AEDT due to scheduled system maintenance. Please complete any enrolment activities outside the outage period.

Tell us about your enquiry and we'll let you know the best way to contact us.
1. What can we help you with?

You can follow the step-by-step enrolment guide to successfully enrol and secure your place at RMIT.

RMIT also offers free online How2RMIT course to all students.

As part of preparing for the semester complete the free How2RMIT online course on Canvas which is packed with essential information.

Your RMIT ID (username) is the letter 's' followed by your student number (excluding any additional letters). Eg: s1234567. You can find it in your RMIT enrolment email and all official communication sent to you by RMIT.
Your initial password is the letter 'p' followed by your date of birth backwards, with an exclamation mark '!' at the end.
e.g. If your date of birth is 8 April 1998, then your password is p19980408!

Your initial password is the letter 'p' followed by your date of birth backwards, with an exclamation mark '!' at the end.
e.g. If your date of birth is 8 April 1998, then your password is p19980408!

Your RMIT login details are used to access all RMIT systems, including your RMIT email, campus WiFi, myTimetable, Enrolment Online, Canvas, myDesktop and myRMIT.

You can also change or reset your password, if you forget it via the Self Service button below.

To make changes to your contact details,
  1. Log in to Enrolment Online.
  2. Select Personal Details.
  3. Select Contact details (phone or email) or Addresses and update your details as needed. 
To make other changes, such as a name change, date of birth correction, or a change to your citizenship or residency status, you will need to submit a request with evidence via the RMIT Connect portal below. For more information, please see the update your personal details page.

You can find your program structure in Enrolment Online. 
  1. Select ManageStudy. 
  2. View Study Summary.
If you have any further questions about what courses to enrol into, contact your School via the RMIT Connect portal below.

You can verify your citizenship in Enrolment Online using one of the acceptable documents listed on the Verify your citizenship page.

If you are unable to verify your citizenship in Enrolment Online, check that your name, including your middle name, exactly matches the name on the document you are using. 

If it does not match, 
  1. Log in to Enrolment Online. 
  2. Select Personal Details. 
  3. Select Namesand gender and update your details.
It is important that you enrol at RMIT using your full legal name. Your name will also be verified against your Unique Student Identifier (USI).

If you are still unable to verify your citizenship, please provide details about the issue you are experiencing and attach a copy of your documents via the RMIT Connect portal below.


Make sure you complete all requirements of the enrolment guide.

Keep in mind
It will take up to 48 hours for your documents to be assessed, but it may take longer during our busiest times.

You'll get an email as soon as your documents have been assessed.

Log in to the Language, Literacy and Numeracy (LLN) assessment with your student number (example: s1234567) and default password.

Find out more about the Language, Literacy and Numeracy assessment, including how to complete it and where to go if you need help.

Once you've completed the Language, Literacy and Numeracy (LLN) assessment, it usually takes about 1 hour for your results to be registered with RMIT.

While you wait, you can continue to complete the Prepare to enrol steps in your enrolment guide.

If you don't have a TFN yet, you can still complete the eCAF form.  

You will need to get a; 
OR
In section D of the eCAF form select:

I have a 'Certificate of Application for a TFN' (you will then be able to attach your document)

Note: You will still need to provide your TFN to RMIT before the census date to finalise your loan application. Please do not send your TFN directly to Student Connect. 

The Unique Student Identifier (USI) is a 10 digit reference number that will give you access to an online record of all of your recognised training and qualifications.

Create your USI at usi.gov.au - it's free and only takes a few minutes.

If you have previously created one you can use this form to find your USI.

If you get an error message it may be because your personal details that you used to apply for your USI does not match the personal details you used to enrol at RMIT.

Please see the Public transport concession card page to determine if you are eligible for a public transport concession card and instructions to apply for a concession card. 

Your first student card is free and it can be ordered online. To order your first card, or replace a lost or expired card, go to Student cards.

You can apply for credit in recognition of previous study, work skills and past experience by completing an online form via the RMIT Connect Portal below.

Further information is available on the Credit for prior study or experience page.

To access your RMIT email, just go to http://outlook.office.com and log in with your RMIT email address and password. 

You can read more on using your RMIT email on the RMIT IT support and systems page.

After you enrol, you can continue to add, drop, or change classes in Enrolment Online. 
  1. Log in to Enrolment Online. 
  2. Select Manage Study. 
  3. Select Manage Enrolment. 
  4. Select Add, Drop, Change Classes. 
You can do this until the last day to add and the last day to drop. You can find these dates on the Important dates page.

If you want to withdraw completely from your studies, you must cancel your program enrolment in Enrolment Online. 
  1. Log in to Enrolment Online. 
  2. Select Manage Study. 
  3. Select Manage Enrolment. 
  4. Select Cancel Program. 
We recommend that you seek academic advice from your School or College before proceeding. More information is available on the change or cancel your enrolment page.

Eligible enrolled students may apply for a leave of absence for either six months or a year. Most students can apply for a leave of absence through enrolment online. For instructions, please visit the Apply for a leave of absence page.

Yes, you can change your program. Download the Changing Programs Quick Tips PDF for more information on things you should consider before changing your program and how to apply.

You may also want to make a booking with a Careers Consultant via Career Connect to discuss which program fits best with your career aspirations.

You can use the Add, Drop, Change Classes function in Enrolment Online until the relevant cut-off date for adding and/or dropping courses in each semester. 
  1. Log in to Enrolment Online. 
  2. Select Manage Study. 
  3. Select Manage Enrolment. 
  4. Select Add, Drop, Change Classes. 
You cannot drop all courses in a semester. If you want to drop all of your courses, you need to apply for a leave of absence or cancel your enrolment if you no longer wish to continue your program. 
To apply for a leave of absence in Enrolment Online, 
  1. Log in to Enrolment Online. 
  2. Select Manage Study. 
  3. Select Manage Enrolment. 
  4. Select Leave of Absence. 
To cancel your enrolment in Enrolment Online, 
  1. Log in to Enrolment Online. 
  2. Select Manage Study. 
  3. Select Manage Enrolment. 
  4. Select Cancel Program.
Centrelink requirements: If you’re getting a student payment from Centrelink, you need to notify them within 14 days of any changes to your enrolment. Report your change of circumstances to avoid getting an overpayment.

International students: Changing your study plans may have visa implications, so you should discuss any changes with your School and RMIT Student Connect as early as possible via the RMIT Connect portal below. For more information, see changes to your study plans.

The main types of non-standard enrolment are: 
  • other RMIT studies (i.e. substituting an RMIT course that isn’t part of your standard program structure) 
  • cross institutional outbound (i.e. completing a course at another Australian institution) 
  • on campus to online (i.e. completing an RMIT course/unit offered via OUA). 
Contact your school via the recommended channel below to discuss non standard enrolment and to seek approval.

International students: If you’re on a student visa, you’re required to enrol in a 100% load each semester and complete your study within the expected program duration on your Confirmation of Enrolment (eCOE). If you’re granted credit, your expected program duration may change and this may also affect your student visa. See Student visas for more information.

Under normal circumstances, you are not permitted to add classes after the last day to add, although you may request permission to do so in special circumstances. You can request permission in Enrolment Online. 
  1. Log in to Enrolment Online. 
  2. Select Manage Study. 
  3. Select Manage Enrolment. 
  4. Select Add, Drop, Change Classes. 
  5. Follow the prompts to apply for permission.

You should refer to the guidelines and procedures for student visa holders requesting a transfer between registered education providers in Australia on the 'Transferring to another education provider' page.

To apply for a release from RMIT you must complete this online 'Application to Transfer Education Provider'.

In most cases, the Statement of Enrolment (SoE) can be used. The SoE is an official statement from RMIT University confirming your program and course enrolment, and the census date relevant to each class in which you are enrolled. You can print a copy of your SoE in Enrolment Online.
  1. Log in to Enrolment Online 
  2. Select Statement of Enrolment.
Sometimes the government or other official agencies will request specific letters or forms to be completed confirming a student’s enrolment in addition to the SoE. A fee applies to these requests, and you can find more information on the Prove your enrolment page. To request a specific letter, please contact us via the RMIT Connect portal below.

Graduating students who have guests visiting from outside Australia may need to provide evidence of their graduation for their guests to apply for a visa. When you apply to graduate and confirm your attendance at the Melbourne Graduation Ceremony, you'll receive a confirmation email. This email can be used as supporting documentation for visa applications. 


If you are eligible, the International Student Holiday Letter is sent twice per year, in March and August from 2024, to your RMIT student email address. 

To find your International Student Holiday Letter: 
  • Log in to your RMIT student email account 
  • Search for ‘International Student Holiday Letter’ to find your most recent letter
The International Student Holiday Letter states the official RMIT semester break dates and your expected program completion date. This letter can be used by international students (student visa holders who are subject to the Education Services for Overseas Students (ESOS) Act) who:
  • are required to present proof of RMIT’s official holiday periods to employers for work purposes
  • need to request a visa to visit countries outside Australia


RMIT is only allowed to extend the duration of your study if:
You need to have received all results from the current semester of study to begin the process to renew your eCoE to avoid further changes later if you have failed a course.

As part of preparing for the semester complete the free How2RMIT online course on Canvas which is packed with essential information.

You’ll learn about everything from timetabling, fees and loans, making friends, finding your way around, getting involved in the RMIT community, what support services are available and more. 

Get in touch with us for any other questions about your enrolment.
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Contact Information

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

Learn more about our commitment to Aboriginal and Torres Strait Islander peoples