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1. What can we help you with?





In most cases, you can apply for special consideration online

If you have any questions about the special consideration process contact us through the channel below. 

You can also make an appointment with a Student Welfare Advisor to discuss the special consideration process in detail, or for assistance in lodging your online application.

The RMIT Counselling Service is free for students. You can make an appointment with a counsellor or submit an online enquiry below.

For more information on other support services on offer to help students' wellbeing, go here.

For urgent 24/7 crisis support call 1300 305 737.

RMIT's Equitable Learning Services supports students with disabilities, long-term illnesses and mental health conditions, as well as students who are carers. 

Find out about registering with them here; or get in touch with us via one of the methods below.

If financial issues are affecting your studies, you can get support by meeting with a Student Welfare Advisor.

Find out where to go for financial support. Learn about how to manage everything to do with money, from income to budgeting, to managing debt.

There are initiatives and assistance options available to you in times of need. For more information, please click here.

Please Note: This application is only available to currently enrolled students.
 
To be eligible for Student Hardship Assistance, you must provide sufficient information and evidence in PDF format that demonstrate a one-off financial assistance will alleviate direct and related negative impacts to study. 

Applying does not guarantee that it will be approved and, if your application is granted, the approved amount may vary from your request.   

If your application is approved, it can take up to ten working days for the money to be available in your account once you have confirmed that your bank account details in myRMIT are up to date.

All students can get free, confidential legal advice from RMIT's Student Legal Services. For more info on what they can help with, or to book an appointment online, go here.

If your matter is urgent we recommend you contact Victoria Legal Aid on 1300 792 387

Ngarara Willim is a place at RMIT for Aboriginal and Torres Strait Islander Peoples to engage with their education and to be supported and encouraged throughout their studies.

Our staff can assist you to engage and re-engage with education. We offer ongoing guidance with study, living and cultural needs. 

For more information, please click here.

The Medical Hub @ RMIT is located at the City campus and offers medical care for the Melbourne city community, including RMIT students & staff. You can book an appointment online.

Bulk Billing is available for RMIT students and staff.

RMIT has a dedicated support service called Safer Community that provides support and advice to RMIT students and staff concerned about sexual harm, family violence, and other forms of threatening or inappropriate behaviour. Please click here to find out more and contact the Safer Community team.

RMIT has a range of study support services and self-serve study resources for students to freely use. For more information on all available study support, please click here.

Get in touch with us for any other wellbeing, support and housing-related questions.
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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.