Are you eligible for FEE-HELP?

Find out if you're eligible on the Australian Government's Study Assist website.

If you’re an Australian Permanent Resident non-Humanitarian Visa holder and/or New Zealand Citizen, go to the Non-Australian citizens page on the Australian Government website.

Before you apply

How to apply

Step 1. Let us know if you intend to apply for FEE-HELP

You’ll be prompted to indicate if you intend to access a FEE-HELP loan when you enrol in Enrolment Online. A notification email will be sent to your RMIT student email address confirming your response.

If you did not apply for a FEE-HELP loan during enrolment, but would now like to access one, follow these steps:

  • Log in to Enrolment Online
  • Go to My Student Record. 
  • Under the Financial details menu, select Manage Commonwealth Assistance and Optional Loans  
  • Select Request next to FEE-HELP loans and follow the prompts. 

Step 2: Log in to the government portal

Once you have requested a FEE-HELP loan eCAF, an email will be sent to your RMIT student email address from the Department of Education, Skills and Employment. 

Read the email and follow the instructions to log in to the eCAF portal and begin your application.  

If you can’t find your email, make sure to check your spam folder. 

Step 3. Enter your Tax File Number

Enter your TFN or Certificate of application for a TFN.

Unless your TFN successfully validates with the Australian Taxation Office your FEE-HELP loan will NOT be approved and your tuition fees will need to be paid in full to RMIT by the due date.

Can’t validate your TFN?

If you get an email advising of problems with your Tax File Number, immediately follow these instructions.

Step 4: Submit your application via the government's eCAF portal

Remember to submit your application before the census date for the classes you want the loan to cover.

There are no provisions to backdate your loan application if you submit after your census date.

Step 5. Make sure your FEE-HELP loan is approved

Once you submit your eCAF, with a validated Tax File Number, it will be approved and a loan approval letter will be issued to you the next day. Follow these steps to access your loan approval letter.

  • Log in to Enrolment Online.
  • Select My student record.
  • Under the Financial details menu, select View Commonwealth assistance approval letter.
  • Click ‘View’ to view your loan approval letter. 

Step 6. Know and track your loan limit

There's a combined limit to how much you can borrow under HECS-HELP, FEE-HELP, and VET Student Loans. This is called your HELP loan limit.

If you’ve reached your combined HELP loan limit, you’ll need to pay your tuition fees before the census date to ensure that your enrolment isn’t cancelled.

How to check your combined HELP loan limit
  • Find out your current HELP limit, and how much of your HELP balance you have left to borrow by visiting myHELP balance portal.
More information

Remember to pay your non-tuition fees

Your FEE-HELP Loan doesn’t cover the Student Services and Amenities Fee (SSAF) or other administrative fees. You may be eligible to apply for SA-HELP to cover SSAF. Otherwise, you’ll need to pay it upfront.


Your Commonwealth Assistance Notice

RMIT will issue you with a Commonwealth Assistance Notice (CAN) within 28 days of each class census date.  A notification email will be sent to your RMIT student email account and your nominated personal email when your CAN is available.

The CAN will outline the FEE-HELP debt you've incurred and any upfront payments you've made towards your fees. If there are any discrepancies between your FEE-HELP debt and the amount you were expecting to pay, you have 14 days from the CAN issue date to submit a written request for a correction.

To view or print your Commonwealth Assistance Notice:

  • Log in to Enrolment Online and select My student record.
  • Under Financial details, select View Commonwealth Assistance Notices (CANs).

Starting a new program?

If you change your program and/or enrol in a new program, you’ll need to re-apply for FEE-HELP for your new program following the steps above.

Need help?

If you need further assistance with FEE-HELP, contact RMIT Student Connect.