Are you eligible for FEE-HELP?

Log in to myUniAssist using your Commonwealth Higher Education Student Support Number (CHESSN).

If you’re an Australian Permanent Resident non-Humanitarian Visa holder and/or New Zealand Citizen, go to the Non-Australian citizens page on the Australian Government website. 

Before you apply

How to apply

Step 1. Let us know if you intend to apply for FEE-HELP

You’ll be prompted to indicate if you intend to access a FEE-HELP loan when you enrol in Enrolment Online. Refer to the FEE-HELP opt-in email sent to your RMIT email address for more information.

Step 2: Log in to the government portal

The Department of Education and Training will email you with instructions about how to log in to the portal.

Step 3. Enter your Tax File Number

Enter your TFN or Certificate of application for a TFN.

Unless your TFN successfully validates with the Australian Taxation Office your FEE-HELP loan will NOT be approved and your tuition fees will need to be paid in full to RMIT by the due date.

Can’t validate your TFN?

If you get an email advising of problems with your Tax File Number, immediately follow these instructions.

Step 4: Submit your application via the government's eCAF portal

Submit your application in the eCAF portal before your first census date.

 

Step 5. Know and track your loan limit

There's a combined limit to how much you can borrow under FEE-HELP, VET-FEE-HELP and VET Student Loans.This is a lifetime limit.

How to check your FEE-HELP balance
  • Log in to Study Assist using your Commonwealth Higher Education Student Support Number (CHESSN) and follow the links to myUniAssist. Your CHESSN is listed on your Commonwealth Assistance Notice (CAN) in Enrolment Online.
  • To calculate your current balance, add any courses you’re currently enrolled in.

If you’ve reached your FEE-HELP limit, you’ll need to pay your tuition fees before the census date to ensure that your enrolment isn’t cancelled.

Remember to pay your non-tuition fees

Your FEE-HELP Loan doesn’t cover the Student Services and Amenities Fee (SSAF) or other administrative fees. You may be eligible to apply for SA-HELP to cover SSAF. Otherwise, you’ll need to pay it upfront.

 

How do I know if my FEE-HELP application has been approved?

You can view the status of your FEE-HELP loan in Enrolment Online:

  • Log in to Enrolment Online
  • Select My student record.
  • Under Financial details, select Manage Commonwealth assistance and optional loans to view the status of your loan.

You’ll also be issued with a FEE-HELP approval letter in Enrolment Online. To view and print your FEE-HELP approval letter:

  • Log in to Enrolment Online.
  • Select My student record.
  • Under Financial details, select View Commonwealth assistance approval letter.

Your Commonwealth Assistance Notice

RMIT will issue you with a Commonwealth Assistance Notice (CAN) within 28 days of each class census date.  A notification email will be sent to your RMIT student email account and your nominated personal email when your CAN is available.

The CAN will outline the FEE-HELP debt you've incurred and any upfront payments you've made towards your fees. If there are any discrepancies between your FEE-HELP debt and the amount you were expecting to pay, you have 14 days from the CAN issue date to submit a written request for a correction.

To view or print your Commonwealth Assistance Notice:

  • Log in to Enrolment Online and select My student record.
  • Under Financial details, select View Commonwealth Assistance Notices (CANs).

Starting a new program?

If you change your program and/or enrol in a new program, you’ll need to re-apply for FEE-HELP for your new program following the steps above.