RMIT Australia

Students

Alumni & Giving

Staff

Study with us
- Change of preference
  
  See where your ATAR can take you
  
  Explore your options
Life at RMIT
- Student Life
  
  When you study at RMIT you’re joining a vibrant and welcoming university filled with social, cultural, sporting and recreation activities.
  
  explore more
About
- Change of preference
  
  See where your ATAR can take you
  
  Explore your options
Research
- Wearable UV Sensors
  
  Managing vitamin absorption and avoiding sun damage could soon be as simple as slipping on a bracelet thanks to new personalised sensors.
  
  Explore the story
Industry
- Sensor technology to improve safety and health in aged care
  
  Flexible sensors developed at RMIT will be integrated into new health monitoring technology to improve aged care.
  
  Explore the story

RMIT launches new Salesforce course to train students for jobs of the future

Built in collaboration with the global leader in customer relationship management (CRM), Salesforce, the new CRM Professional with Salesforce course is a welcome addition to RMIT's Future Skills portfolio.

According to the 2018 Deloitte Access Economics Report, Australian universities produce fewer than 5,000 technology graduates per year and the IDC has projected that jobs created in the Salesforce ecosystem will continue to grow, reaching 79,000 in Australia by 2022.

With Salesforce experiencing rapid growth in the Asia Pacific region in particular, this new course aims to meet the demand for qualified skills in the fast-growing CRM category by providing students with the skills to become well-rounded CRM professionals and Salesforce specialists.

RMIT Online CEO Helen Souness said RMIT was thrilled to work with Salesforce, one of the world’s most innovative companies, to upskill Australia’s workforce.

“The reality is that Australia’s technology skills gap is widening, and we need to take immediate action if we wish to remain competitive globally in a world that is dominated by digitisation – or we risk falling behind,” Souness said.

Salesforce’s gamified, online learning platform Trailhead will be part of the online learning experience and, upon completion of the course, students will receive an RMIT credential as well as the option to sit the Salesforce administrator exam.

Salesforce APAC General Manager and Executive Vice President Mark Innes said Salesforce was looking forward to working with organisations like RMIT to meet the huge demand for skilling-up new workers across Australia as jobs continued to evolve.

“We’re excited about the careers that students who earn a Salesforce administrator credential can have in Australia’s rapidly growing technology industry. Students can now gain in-demand Salesforce skills and the ability to work at exciting companies in Australia and the world,” he said.

The sky is the limit as RMIT and Salesforce join forces to deliver a leading, new CRM short-course

Through this new industry-centred short course model, expert partners including Accenture, Tquila and Sqware Peg will also provide localised support as mentors and content contributors.

Students will gain a range of competencies, including:

● Practical application of Salesforce administrator skills and concepts to data validation and debugging;
● App customisation;
● Knowledge of Salesforce features available to end users;
● Complementary soft skills including problem-solving, communication, organisation, project management and attention to detail.

The new RMIT Online offer follows a successful face-to-face short course pilot in 2018 between Salesforce, Accenture and RMIT using modules from Trailhead.

16 of the 20 students who completed the pilot were offered permanent jobs.

Enrolments for the first six-week RMIT Online course commencing on 4 March are now open.

More information about the CRM Professional with Salesforce course can be found at futureskills.rmit.edu.au.

Technology

08 January 2019

Technology

08 January 2019

Student experience
Science and technology
Industry
Future World of Work

Engage

Contact RMIT News

Find an expert

Study with us

Related News

News in sixty seconds prepares students for the future

Journalism students are gaining valuable industry-ready experience by producing news bulletins for free-to-air TV.

Racing to success in engineering and design

Automotive engineering graduate James Gourlie is a step closer to realising his dream after securing a work placement with INFINITI and Renault F1® Team.

Universities join forces in advanced manufacturing

RMIT and the Advanced Manufacturing Research Centre (AMRC) at the University of Sheffield have entered into a partnership that will see research collaboration and expertise exchange across advanced manufacturing and engineering.

Regional expansion: RMIT and Singapore focus on future skills

A new partnership with the Singapore Government’s SkillsFuture initiative will see RMIT University take its disruptive online education model to Singapore.

Subscribe to RMIT NewsSubscribe

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.

More information