You will receive a tax invoice from RMIT even if you have nominated to defer your fees through any of the Commonwealth loan schemes (HECS-HELP, FEE-HELP, VET FEE-HELP, VET Student Loans or SA-HELP). This is to give you the option to pay all, or part, of your charges upfront to RMIT prior to the relevant census date for each course. All outstanding fees will automatically defer to the Australian Taxation Office (ATO) after the relevant census date.

FEE-HELP, VET FEE-HELP, VET Student Loans and SA-HELP charges will appear on your tax invoice and in your online account as the upfront full fee amount.

Any payments towards your tuition fees will appear as a credit on your next tax invoice. For more information on the HELP schemes, go to the Australian Government's Study Assist website.

New VET Student Loans from 1 January 2017

The Australian Government no longer offers VET FEE-HELP (VFH) to new students and has implemented the VET Student Loans program.

Other charges

Any other charges not related to your tuition, e.g. material fees and library fines, cannot be deferred via a HELP loan and must be paid by the due date.

Permanent residents and New Zealand citizens

In most cases, if you are a permanent resident or New Zealand citizen in a Commonwealth supported place, you are not eligible for a HELP loan and you must pay your tuition fees upfront by the relevant census date.

Commonwealth Assistance Notice (CAN)

What’s a CAN?

A Commonwealth Assistance Notice (CAN) is an official statement from RMIT outlining the HELP loan or student contribution payment option you have chosen and any HELP assistance you have received. A CAN is issued to you if, after the census date, you are enrolled in a course (unit of study) for which you have taken out HECS-HELP, FEE-HELP, VET FEE-HELP, a VET Student Loan or OS-HELP and/or you are Commonwealth supported.

The CAN is not an invoice. Your CAN is a reflection of the current semester’s student contribution or tuition fee charges only. All other fees are itemised on your invoice and do not appear on the CAN.

Accessing your CAN

Your CAN will be issued online after the relevant course census date. A notification email will be sent to your RMIT student email account when a CAN is available to view via Enrolment Online.

To view or print your CAN, log in to myRMIT and select the Enrolment Online link. Select the My student record button. Under Financial details, select View Commonwealth Assistance Notices (CANs).

Understanding your CAN

To help you understand the information on your CAN, select one of the annotated sample CANs below.

Payment allocation

In order to fully understand the CAN, please note that any payments received by RMIT are allocated in the following order:

  • unpaid charges from previous semesters
  • materials fees
  • library fines
  • student contributions or tuition fees
  • any other charges.

FEE-HELP and VET FEE-HELP assistance application process

If you are a FEE-HELP or VET-FEE HELP student the amount of your loan will not be calculated until after the relevant semester census date.

Therefore, invoices issued before the relevant semester census date will show that semester’s tuition fees and include that amount in the amount payable.

If you do not wish to make any upfront payments toward your tuition fees, then you only need to pay any other fees and charges on your invoice, e.g. material fees, administration fees, library charges, etc. Your tuition fees will be deferred to FEE-HELP or VET FEE-HELP in full after the relevant semester census date.

While you have an approved loan you may opt to make an upfront or partial payment towards your tuition fees. If you have a FEE-HELP or VET FEE-HELP loan you are not eligible for any discounts if you make a partial or upfront payment. If you wish to make an upfront payment towards your tuition fees you must do so on or before the relevant semester census date.

Your invoices are issued online via Enrolment Online. When an invoice has been issued a notification email is sent to your RMIT student email account, which you are required to check weekly.

Deadline for notification of University errors

You have the right to request the correction of information contained in your CAN within 14 days of the date the notice was issued.

If you believe that the information on your CAN is incorrect you must, within 14 days of the issue date of the CAN, submit a written request to RMIT Connect for the CAN to be corrected. RMIT is obliged to correct any 'university errors' and issue a new CAN to reflect the correct details. Errors made by the student will not be corrected and, depending on the error, you may remain fee liable or incur academic penalties.

Remission of HECS-HELP or FEE-HELP debt

In special circumstances you may be eligible to apply for a remission (removal) of your HECS-HELP or FEE-HELP debt.

More information

If you have a query about your HELP loan or CAN, contact RMIT Connect.