Tax File Number (TFN) validation
Before your fees can be successfully deferred to a HELP loan or VET Student Loan, the government needs to validate your Tax File Number with the Australian Taxation Office.
If your TFN can't be validated before your census date, the government will consider you to be ineligible for a loan and you'll need to pay your fees by the due date.
How to validate your TFN
When you enter your TFN on your eCAF in the government portal, an initial validation check is made. If there are any issues, an alert will be displayed and you need to complete the steps listed below.
RMIT is also notified by the Department of Education when your TFN can't be validated. However, RMIT is not notified until several weeks after you submit your eCAF. RMIT will send an email notification to your student email account if we're advised your TFN can’t be validated - at this point,urgent action will be required if you want to keep your HELP Loan or VSL.
My TFN can’t be validated - what now?
For your TFN to validate, all of the following personal details must match exactly on your RMIT student record and on your Australian Taxation Office record:
- your Tax File Number
- your first name
- your middle name/s
- your family name
- your date of birth
- your address.
If any of these details don’t match, your TFN can’t be validated.
Step 1. Check your ATO record as soon as possible
Check your details held by the ATO via your myGov account (login required) or by contacting the ATO. If your ATO details are incorrect, you’ll need to update your details with the ATO immediately.
Step 2. Notify RMIT of your updated details
Once you’ve corrected your personal details with the ATO, you need to notify RMIT via the firstname.lastname@example.org email account.
Don’t forget to tell us what details you updated with the ATO!
We'll let the Department of Education and Training know your details have been corrected so they can validate your TFN.