You will receive a tax invoice from RMIT even if you have nominated to defer your fees through any of the Commonwealth loan schemes (HECS-HELP, FEE-HELP, VET FEE-HELP, VET Student Loans or SA-HELP). This is to give you the option to pay all, or part, of your charges upfront to RMIT prior to the relevant census date for each course. All outstanding fees will automatically defer to the Australian Taxation Office (ATO) after the relevant census date.

FEE-HELP, VET FEE-HELP, VET Student Loans and SA-HELP charges will appear on your tax invoice and in your online account as the upfront full fee amount.

Any payments towards your tuition fees will appear as a credit on your next tax invoice. For more information on the HELP schemes, go to the Australian Government's Study Assist website.

New VET Student Loans from 1 January 2017

The Australian Government no longer offers VET FEE-HELP (VFH) to new students and has implemented the VET Student Loans program.

Other charges

Any other charges not related to your tuition, e.g. material fees and library fines, cannot be deferred via a HELP loan and must be paid by the due date.

Permanent residents and New Zealand citizens

In most cases, if you are a permanent resident or New Zealand citizen in a Commonwealth supported place, you are not eligible for a HELP loan and you must pay your tuition fees upfront by the relevant census date.

Commonwealth Assistance Notice (CAN)

What’s a CAN?

A Commonwealth Assistance Notice (CAN) is an official statement from RMIT outlining the HELP loan or student contribution payment option you have chosen and any HELP assistance you have received. A CAN is issued to you if, after the census date, you are enrolled in a course (unit of study) for which you have taken out HECS-HELP, FEE-HELP, VET FEE-HELP, a VET Student Loan or OS-HELP and/or you are Commonwealth supported.

The CAN is not an invoice. Your CAN is a reflection of the current semester’s student contribution or tuition fee charges only. All other fees are itemised on your invoice and do not appear on the CAN.

Accessing your CAN

Your CAN will be issued online after the relevant course census date. A notification email will be sent to your RMIT student email account when a CAN is available to view via Enrolment Online.

To view or print your CAN, log in to myRMIT and select the Enrolment Online link. Select the My student record button. Under Financial details, select View Commonwealth Assistance Notices (CANs).

Understanding your CAN

To help you understand the information on your CAN, select one of the annotated sample CANs below.

Payment allocation

In order to fully understand the CAN, please note that any payments received by RMIT are allocated in the following order:

  • unpaid charges from previous semesters
  • materials fees
  • library fines
  • student contributions or tuition fees
  • any other charges.

Deadline for notification of University errors

You have the right to request the correction of information contained in your CAN within 14 days of the date the notice was issued.

If you believe that the information on your CAN is incorrect you must, within 14 days of the issue date of the CAN, submit a written request to RMIT Connect for the CAN to be corrected. RMIT is obliged to correct any 'university errors' and issue a new CAN to reflect the correct details. Errors made by the student will not be corrected and, depending on the error, you may remain fee liable or incur academic penalties.

Optional loans

FEE-HELP and VET Student Loans are optional loan schemes that assists eligible students to pay for all or part of their tuition fees.

SA-HELP is an optional loan scheme that assists eligible higher education students to pay for all or part of their Student Services and Amenities fees.

If you’d like to apply for an optional loan you must do so before your first census date or you’ll have to pay your tuition fees and Student Services and Amenities fees in full before the due date.

Before you apply, you must read the relevant information booklet available on the Australian Government’s Study Assist website so that you’re aware of your responsibilities when taking out an optional loan.

How do I apply for an optional loan?

If you are eligible for FEE- HELP or a VET Student Loan you will receive an invitation email from the Department of Education and Training providing you with a passkey number and a link to the government eCAF system to apply for FEE-HELP or a VET Student Loan.

Higher education students also eligible for an SA-HELP loan will receive a separate invitation email from the Department of Education and Training providing you with a passkey number and a link to the government eCAF system to apply for SA-HELP.

If you want to take out an optional loan, you need to do so before your first census date.

If you’re unable to find the invitation email from the government, please check your email folders in case it has gone into your spam folder. If you’re experiencing any issues applying via the government portal, please contact RMIT Connect.

VET Student Loan progression requirements

If you have an approved VET Student Loan you are required to complete a progression survey via the government's eCAF portal at key points throughout your program/s.

When you are required to complete a progression survey, the Department of Education will send you an email with a passkey to log into the eCAF portal to complete your survey.

You will have 2 weeks to complete your survey. Failure to do so may impact your VET Student Loan.

Remission of HECS-HELP or FEE-HELP debt

In special circumstances you may be eligible to apply for a remission (removal) of your HECS-HELP or FEE-HELP debt.

More information

If you have a query about your HELP loan or CAN, contact RMIT Connect.