Holds and requests

• You can place holds on up to 10 items at a time.
• Items in high demand are restricted to a 7-day loan.
• If you have overdue items, you cannot place or collect holds.
• If you’ve placed a hold on an item that is currently on the shelf, it can still be borrowed by other users until we collect it for you.
• Borrowers from other institutions, except CAVAL and ULANZ borrowers, cannot place items on hold.

You must be logged in to place a hold.

1. In LibrarySearch, select the item to view the details.
2. Under the Locate / Request heading, click Place a Hold.
3. Select the Library pick-up location
4. Press Submit.

We will email you when your hold is ready. You’ll have 7 days to collect it.

Holds are available for collection from the holds shelf in the loans area of the Library you’ve selected as the pick-up location. If you do not pick your hold within 7 days from the date of our email notice, the item will be put back into circulation. We will extend this time during the lockdowns.

The option for canceling holds is in the Holds section of My Account on LibrarySearch.

If the hold you want to cancel is already available for a pick up, please let us know that you no longer need it. We can then re-shelve it or hold it for the next person.