Returning loans during the lockdown

If you have items to return, please wait until the Library reopens after the lockdown. For more information, check the Renewals and returns page. If you have any concerns, contact our Ask the Library team for help.

How it works

We will renew the items for you, unless:

  • there is a hold request, or
  • you've kept the item for 12 months (3 months for CAVAL borrowers).

We will send you a courtesy email each time we renew your loans and will let you know if you have to return any of the items.

You are responsible for checking the courtesy renewal emails we send you. You must return all items that we couldn't renew for you by the due date. If you don't, they will become overdue.

  • Your borrowing rights will be suspended at all RMIT University Library sites.
  • You will not be able to pick up holds or borrow from our Libraries until you return overdue items through the chute and wait for us to clear them from your record,
  • We no longer charge daily fines for overdue items.
  • We will treat the item as lost and charge replacement costs to your library account.
  • If you return the item before it becomes 180 days overdue, we will waive the replacement cost.
  • We will remove the item from your record,
  • We may buy the replacement,
  • You will need to pay replacement costs in full before we can clear your library account,
  • We will not accept returns of items after 180 days.

Please note: the replacement cost is based on actual costs as defined by the Library.

If you believe you have returned an item, but it is still showing on your library record, please contact the Library where you returned the item, or use the claims returned form so that the problem can be resolved.

Answers to questions about the claims returned process are available.


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