Ask the Library

Please note, the Ask the Library chat service will be unavailable during the following times:

Thursday 12 December: 9am to 1pm
Tuesday 17 December: 1pm to 4pm

For urgent help during these times, please call us on (03) 9925 2020.

How to contact us when chat is not available.

Melbourne students (via RMIT Connect)

If chat is unavailable, or your question is not urgent, or if you feel it is too complex to use chat, send it using RMIT Connect.

Log in to RMIT Connect
Go to Services, then select Library
Submit your question

Or call us on (03) 9925 2020.

RMIT staff and researchers

Email lib.ask@rmit.edu.au or call us on (03) 9925 2020.

We also offer Research consultations.

Vietnam students and offshore students

Please email your questions to lib.ask@rmit.edu.au or go to the RMIT Vietnam Library website for more help options.

CAVAL and ULANZ students, and the public

Please email your questions to lib.ask@rmit.edu.au or call us on (03) 9925 2020.

Our availability

Help is available based on Melbourne time.

Semester break hours:

Monday to Friday: 9am-5pm
Weekends and public holidays: closed

If you email your question when we are closed, we will respond on the next business day.

Feedback about this service

Were we helpful? Please let us know.

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.

Respect for Australian Indigenous cultures