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Ask the Library

Chat with the Library

How to contact us when chat is not available.

If chat is unavailable, or your question is not urgent, or if you feel it is too complex to use chat, send it using RMIT Connect.

  1. Log in to RMIT Connect
  2. Go to Services, then select Library
  3. Submit your question

Or call us on (03) 9925 2020.

Email lib.ask@rmit.edu.au or call us on (03) 9925 2020.

We also offer Research consultations.

Please email your questions to lib.ask@rmit.edu.au.
Please email your questions to lib.ask@rmit.edu.au or call us on (03) 9925 2020.

Our availability

Help is available based on Melbourne time.

Semester hours:

  • Monday to Thursday: 9am-8.30pm
  • Friday: 9am-7.30pm
  • Weekends and public holidays: 10am-4.30pm

Easter break:

  • Thursday, 18 April: chat closes at 5pm
  • Good Friday 19 April to Easter Tuesday 23 April: closed

If you email your question when we are closed, we will respond on the next business day.

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.

Respect for Australian Indigenous cultures