Student engagement and online teaching go hand in hand for Innovation Award winner

Student engagement and online teaching go hand in hand for Innovation Award winner

Associate Lecturer and Program Manager (Online Programs and Courses) Bill Au was the recent recipient of the Award for Teaching Innovation in RMIT Vietnam. Having been experimenting with online-based teaching since 2009, he was well equipped to guide fellow educators in developing online teaching content during COVID-19.

Highlights

  • Creating a strong teacher and social presence online is key to encouraging student engagement.
  • How students consume information in their day-to-day life encourages us to rethink the traditional university model of teaching.
  • Life-long learning doesn’t just apply to students, but also to educators; there should be more educator professional development focused on technological changes so that universities remain innovative.

Bill’s approach to teaching is digital-first. His initial motivations for expanding into online teaching were to encourage student engagement outside of the traditional classroom setting.

Having experimented with online delivery for over 10 years, he is a firm believer in using technology to enhance and augment the traditional learning experience and as a tool to improve student engagement during, outside and in between classes.

Bill explained that often students have a lot of positive interaction with peers and their educators in the classroom, but those interactions suddenly stop when they step out of the class.

To overcome this, Bill leverages technology. Online classes are built around the use of Microsoft Teams, Flipgrid, Padlet and the online whiteboard platform Miro to communicate, share and store content and encourage collaboration. Using digital platforms like Miro also gives students the flexibility to return to review, add additional information, share resources and collaborate in their own time.

At the core of Bill’s approach is the Community of Inquiry model, a theoretical framework focused on producing a deep and meaningful learning experience through the development of three main pillars.

The ability for students to interact in class as their whole individual selves.

Learning through exploration, reflection and applying knowledge.

Facilitating discussions and encouraging and creating space for social and cognitive prescence.

Outside of class, Bill strives to maintain and enhance the sense of teacher presence by developing a content engagement roadmap and scheduling the content to be released throughout the semester before semester starts. This ensures a base-level teacher presence which is then bolstered by ad-hoc announcements, content and engagement.

He also nurtures social presence using discussion activities that mimic social media mediums such as TikTok where students can post short video responses to topics and respond to each other using Flipgrid.

Beyond student engagement in the classroom, Bill is very aware of the rapidly changing information and digital landscape, and the need to consider how he can add value as an academic and lecturer to help our students become competitive graduates. Now that digital literacy is a must-have in all industries and sectors, it is also a must-have in the classroom experience and that starts with engaging students where they are.

Our students are used to consuming information through omni-channels and then they are coming to lectures and watching someone talk for three hours. I'm not sure that resonates with them anymore and definitely not industry.

Molding industry-ready graduates who are on the frontlines of innovation in their industry means that educators need to be innovative as well.

"If you look at the world around them, everything is super fast, everything is changing. You’ve got the metaverse and non-fungible tokens and all of this stuff that they're soaking up like a sponge. When they come into our classroom and we're still quite rigid – it’s face-to-face and that's it – I feel like we're falling behind the times."

We should be in a state where studying online or face-to-face shouldn’t be an either-or situation. We have the technology to allow fluid transition from either mode without disrupting learning or collaboration and maintaining continuity.

After over 10 years of seeing what’s possible in online teaching, Bill’s biggest take away for other educators is to start experimenting with what’s out there. He encourages educators to just jump in and see what they can do.

“Think about what you want to do in the classroom and search for the tools that will help you do it. Start playing around, you'll find that it's actually very easy to pick up,” Bill said.

We always talk about how students need to be lifelong learners, but we need to take a page out of the same book. We as academics don’t always explore the possibilities and we are missing out on what’s actually possible.

"I think every academic needs to be able to keep on top on of what's on the technological horizon because that's the only way we're going to be able to continue to provide value to students."

A man is smiling at the camera and holding a plaque and bouquet of flowers. Plaque reads Mr BIll Au, Award for Teaching innovation

You can read about RMIT Vietnam’s Excellence in Learning & Teaching Awards.

You can connect with Bill on LinkedIn.

The Concurrent Community of Practice channel on Yammer is a great way to hear how other educators are using technology to enhance learning and teaching.

Story by: Kelsie Kruse

15 December 2021

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15 December 2021

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RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.