- Large Australian businesses need to invest $1.5 billion in digital skills training to address the existing skills gap
- 80% of business leaders expect to hire as many employees as they did last year despite predictions of slow economic growth
- Three in five (58%) surveyed Australian employers still lack one or more of the digital skills they require to do business
According to the study, the skills shortage impacts companies in several ways, including loss of business, increased outsourcing costs, and reduced productivity. However, despite predictions of slow economic growth and inflation impacts, 80% of business leaders expect to hire at least as many people in 2023 as they did last year.
"Now is the time for businesses to invest in skills and development capabilities if we are to grow a resilient and competitive workforce. As the demand for digital skills continues to grow, the cost to businesses will also grow if decisive action is not taken to address these gaps."
- Claire Hopkins, interim CEO of RMIT Online
“While the upfront cost to solve our upskilling and reskilling crisis may seem high, our research shows investing in training is necessary for Australian businesses to reap substantial and long-lasting benefits, and to mitigate the impact of the digital skills gap."- Claire Hopkins
To address the skills gap, almost half (48%) of surveyed employers prefer upskilling or reskilling existing employees, over hiring externally, as they believe internal solutions generate additional benefits such as increasing retention, strengthening team culture, and raising cost-effectiveness.
Employees who received promotions in the past year, on average, spent 50% more time on training than those who did not receive a promotion.
While a third of employers think employees need to refresh their skills at least every three months, employees cited barriers to training such as lack of time, high cost, and lack of support from their employers. Additionally, the most valuable types of training for employees were mandatory on-the-job training, formal qualifications, and formal certifications.
"If businesses underinvest in digital skills training it can result in a loss of revenue, additional costs of outsourcing work to external staff or contractors and reduced productivity. That’s why training is an investment, not just a cost.”
- John O’Mahony, Partner at Deloitte Access Economics
12 October 2026
AU$1,000 incl. GST
Online
8 weeks
