How to get into customer experience – without starting from scratch
If you're tossing up a career pivot into customer experience design (CX), you're not alone – and you're probably not starting from zero.
Nigel Dalton on how to stay relevant (and employed) in an AI world
Last month, as part of RMIT Online’s Future Skills Fest, we ran an online workshop with Nigel Dalton, a social scientist at Thoughtworks. The topic was ‘Teenagers Have AI Startups. Midlife Has Wisdom. Who Wins?’
Why content marketing training is a smart investment not just another cost
Content marketing delivers impressive returns when done right. It can drive up to three times more leads per dollar than traditional advertising at less than half the cost. Sounds like a no-brainer, doesn't it?
How to Stand Out to Employers in 2025 : Insights from Talent Leaders
The job market in 2025 is more competitive than ever, with rapid changes in technology, workforce expectations, and hiring practices.
Can design thinking help you switch careers?
If you’ve ever found yourself staring at your computer on a Monday and thinking, “Is this it? Am I stuck here forever?” you’re not alone. According to Forbes, around 900 million people feel unfulfilled at work.
Key Takeaways on Balancing Opportunity and Risk in Generative AI
In a world increasingly shaped by algorithms, data, and generative AI, how do we make sure our stories stay human, our decisions stay ethical, and our trust doesn’t get left behind?
