Think outside the box and creatively learn how to solve the right problem the right way by putting yourself in your customers' shoes.
Think outside the box and creatively learn how to solve the right problem the right way by putting yourself in your customers' shoes.
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15 June 2026
AU$1,900 incl. GST
Online
6 weeks
Adopt a customer-focused approach to problem-solving by exploring creative tools such as personas, empathy mapping, and CX strategy.
Visually communicate meaningful solutions by learning design principles such as colour, typography, layout, and more.
Adopt a user-centric approach to problem-solving, use research, prototyping, and visual elements to create experiences that delight.
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If you’ve ever found yourself staring at your computer on a Monday and thinking, “Is this it? Am I stuck here forever?” you’re not alone. According to Forbes, around 900 million people feel unfulfilled at work.
You’ve just kicked off a new UX program of work. Big client. Big goals. And a whole lot to figure out. Expectations are high, you need to show momentum and value in a matter of days or weeks (not months). Where do you even start?
The beautiful writing is on the wall for graphic designers: adapt or fall behind.
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RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
Learn more about our commitment to Indigenous cultures
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.
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