The Australian Association of Social Marketing, Consumer Wellbeing Research Group, RMIT University, and the BEST Centre, QUT are pleased to host the 1st Australian Customer Vulnerability Symposium on Friday April 28th, 2023, at RMIT University, Melbourne, Australia (Hybrid mode - Face-to-face or Online).
Across a full day, the customer vulnerability symposium will feature keynote speakers, workshops and panel sessions.
Our goal for the symposium is to challenge assumptions and engage in dialogue to address significant challenges faced by academia, government, and industry working with customers or clients whom experience vulnerability.
Showcasing cross-cutting edge research and the work of high profile thought leaders in this space, attendees will have the opportunity to connect and walk away with fresh perspectives and guidance on working with customers or clients whom experience vulnerability. View here for more details and draft Symposium Program.
Participants (face-to-face) can choose to showcase their work in a Poster Presentation. A poster presentation is one in which information is summarized using texts and images and presented in a poster format. The Poster Sessions are scheduled for Friday, 28th April in the main area of the symposium.
There will be a Networking and Refreshments function after the symposium that participants can choose to join.
Acknowledgement of Country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.
Acknowledgement of Country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.
