All refund applications are assessed based on the RMIT Refund policy: Approved Schedule of Fees
To be eligible for a refund, you must have a credit balance in your RMIT Student account. A credit balance results when the total sum of payments exceeds the total fees for a specific term.
Changes to enrolment made prior to the relevant census date may reduce your fees for that term, which may result in a credit balance. These include:
- reduced study load.
- withdrawal from your program, or
- an approved leave of absence.
Changes to enrolment made after census date do not result in credit balance.
Over payments will be assessed case by case and may not be refundable based on RMIT's refund policy.
Correct and complete applications for refund will be processed within 20 working days.
Please note that transfers to overseas bank accounts will take up to six weeks from when all relevant account details have been received.
Who can apply using this form?
This form is for those students who are one of the following:
- Australian citizens
- New Zealand citizens
- A holder of a Permanent Residence visa
- A holder of a Permanent Humanitarian Visa
- Leave of Absence has been granted
- International students, including a holder of bridging visa, who have successfully studied in the first semester of your current program
- RMIT Online students
How to apply if you are not listed above:
- International students who cancel in their first semester of study and have not received their final grades yet for their first semester enrolments. Please apply here.
- International students who have not commenced their studies and do not have an approved leave of absence. Please apply here.
- ELICOS Students. Please apply here (Look under 'What you Need to Know: Refund and Transfer of Fees.
- Students whose enrollment has been cancelled due to debt. Please apply here.
- Students seeking printer credit refunds. Please send your inquiry to RMIT Connect via RMIT Connect portal.
Check before you submit your Online Application form
Copy of photo ID such as your Student card, Driver’s license, Passport or Key Pass so we can verify your identity.*
*Please note only JPG, PNG, and PDF file formats are supported.
How to add a bank account to Enrolment Online
If you are currently enrolled or on a leave of absence and you have paid your fees via bank transfer or BPAY, please update your bank details via Enrolment Online before submitting your online refund application.
RMIT is unable to process your refund request until you have successfully updated your bank details.
Fill in the Refund Application Form
Frequently Asked Questions
If you are an active student, you can view any available credit balance in Enrolment online under My Student Record > Financial Details > View Account/Pay Fees.
Alternatively, you may refer to your latest invoice.
If you no longer have access to your student account, please contact RMIT Student Connect to check your credit balance.
If you reduce your study load in the first semester of study, you will not be eligible for a refund of the difference between the tuition fees you paid for that semester and the tuition fees charged until your first semester official results have been released.
Instead, the difference will appear as a credit in your student account.
If you have paid OSHC through RMIT and you are refused a visa offshore, RMIT will arrange your OSHC refund on your behalf. Otherwise, you will need to contact Medibank directly to arrange a refund of your OSHC.
For more details, please email firstname.lastname@example.org
Alternatively, A Medibank Representative is available to assist with your OSHC refund request.
Please complete the refund form and add your overseas bank details in the relevant section.
Please note, it may take up to six weeks to for a refund payment to reach an overseas bank account.
RMIT will process refunds using the same payment method as the original payment. Where the payment was via a credit card, the funds will be returned to the same credit card used for the original payment.
Refunds that are processed via Electronic Funds Transfer (EFT) will be paid into the student’s nominated bank account. Active students with access to Enrolment Online, must add their nominated bank details in Enrolment Online for the refund to be processed.
RMIT will process refunds using the same payment method as the original payment. Where the payment was via a credit card within the previous 12 months, the funds will be returned to the same credit card used for the original payment regardless of whether the card is still active.
If your card is no longer active, please contact your bank for further details.
Printer credit can only be refunded if it has been paid by the student. A refund will not be available where a student has remaining school allocated print credit.
For further enquiries relating to printer credit, please submit an enquiry via the RMIT Student Connect Portal.
Students who have had their enrolment cancelled due to being a university debtor must apply for their refund through the Refund due to cancellation of enrolment form.
Refunds cannot be processed for courses where the course end date has passed, or the student has received a final grade prior to cancellation.
Payments will only be processed if the applicant has an available credit balance, and that credit balance is the result of a payment.
This is for those students:
- who are holding a student visa, a bridging visa, and
- who is yet to enrol, or
- withdrawing from study prior to receiving their grades in the first semester of a program
Please visit the international commencing or newly enrolled student refund page. Your refund application will be assessed based on the Commencing International Refund Policy.
A domestic student who failed courses or who had to withdraw from their program after census because of special circumstances may be eligible to apply for remission of debt. Remission of debt is only available to a student whose HELP loan is approved or has paid an up-front payment of a student contribution for a course.
In order to be considered for remission of debt, you will need to demonstrate compassionate and compelling circumstances that were unexpected or beyond your control and provide supporting documentation.