Refund Policy

All refund applications are assessed based on the RMIT Refund policy, Enrolment processes: Refund of fees

Students with offers issued before 8 May 2015 should refer to the previous refunds guideline (PDF 162 KB)

Credit card payments: If you paid your fees via credit card, authorised refunds will be processed to the same credit card. If you paid via a bank transfer, your refundable amount will be transferred back to your nominated bank account. 

Credit balance

A credit balance results when the total of the credits posted to a student's account exceed the total of the charges applied to that account for a specific term or semester.

You may apply to have your financial account credited due to timely:

  • changes to your enrolment load
  • withdrawal from your program, or
  • an approved leave of absence.

This re-credit may reduce or cancel out the original charge or result in a credit balance, which can be used toward any future fees.

If your application for refund is submitted after 12 months of payment, your unclaimed money will go to the State Revenue Office Victoria. In this case, you will have to contact the State Revenue Office directly to find out if you can claim your money back. 

Refund process turnaround time

Correct and complete applications for refund will be processed within 20 working days. Please note that Transfers to overseas bank accounts will take up to 6 weeks. (RMIT is not responsible for any currency variations in foreign exchange rates.)

How to apply for a refund as a domestic or continuing international student

Eligible students

This form is for those students who are one of the following:

  • Australian citizens
  • New Zealand citizens
  • A holder of a Permanent Residence visa
  • A holder of a Permanent Humanitarian Visa
  • Leave of Absence has been granted
  • International students, including a holder of bridging visa, who have successfully studied in the first semester of your current program
  • RMIT Online students

Check before you submit your Online Application form

1. If you are currently enrolled and you have paid your fees, please update your bank details via Enrolment Online.  Refer to “How to add a bank account to Enrolment Online”. RMIT is unable to process your Refund request until you have successfully updated your bank details.

If you paid your fees via credit card, authorised refunds will be processed to the same credit card. Don’t worry about updating your bank details.

2. Please prepare your photo ID such as your Student card, a copy of your passport, Key pass etc.

Fill in the Refund Application Form

What if I am not a domestic or continuing international student?