How to apply for a refund for commencing and newly enrolled international students
How to apply for a refund for commencing and newly enrolled international students
All refund applications are assessed based on the RMIT Refund policy, Enrolment processes: Refund of fees.
Students with offers issued before 8 May 2015 should refer to the previous refunds guideline (PDF 162 KB)
Credit card payments: If you paid your fees via credit card, authorised refunds will be processed to the same credit card. If you paid via a bank transfer, your refundable amount will be transferred back to your nominated bank account.
A credit balance results when the total of the credits posted to a student's account exceed the total of the charges applied to that account for a specific term or semester.
You may apply to have your financial account credited due to timely:
This re-credit may reduce or cancel out the original charge or result in a credit balance, which can be used toward any future fees.
If your application for refund is submitted after 12 months of payment, your unclaimed money will go to the State Revenue Office Victoria. In this case you will have to contact the State Revenue Office directly to find out if you can claim your money back.
Correct and complete applications for refund will be processed within 20 working days. Please note that Transfers to overseas bank accounts will take up to 6 weeks. (RMIT is not responsible for any currency variations in foreign exchange rates.)
This form is for those students:
For OSHC refunds; refer to Refunds of Overseas Student Health Cover (OSHC)
Depending on your reason for applying for a refund, your refund amount may decrease the closer your application is made to the commencement of a program and after a program has commenced.
The table below outlines the automatic amount you will receive based on the timing of your application (the date you submit your application for refund).
You can find the census and commencement dates on the Important dates web page on our Student's web site.
You may be entitled to a full refund if you have compelling or compassionate circumstances that are outside of your control and you are able to prove these with adequate documentation. Some common reasons that students can receive a full refund include:
Please note that for all scenarios (except visa refusals) you must submit your refund application within one year of the program commencement date as per your Offer Letter.
Refund applications submitted more than one year after the program commencement date will not be accepted.
We won’t be able to tell you the exact amount of your refund until after we have received and assessed your application.
If your application for a refund is successful:
RMIT is not responsible for any currency variations in foreign exchange rates.
If you have paid OSHC through RMIT and you are refused a visa offshore, RMIT will arrange your OSHC refund on your behalf.
Otherwise, you will need to contact Medibank directly to arrange a refund of your OSHC.
For more details please email oshc@medibank.com.au
Alternatively; A Medibank Representative is available to assist with your OSHC refund request.
RMIT allows 10 working days for additional documentation or information to be provided to support your application for refund.
If we do not receive a reply or the requested documentation in 10 working days, your refund case cannot be assessed, and your refund case will be closed.
If you wish to have your application for refund assessed after the 10 working days expire, you must submit a new application for refund with complete supporting documentation. Please note that the 20-working day timeline to process a refund will begin again from the new submission date.
You must provide officially certified copies of the original documents, plus official English translations.
Discover what certified copies are and how you get them.
If you are a commencing International student, who is offshore, your authorised RMIT agent can certify your documents for you.
If we notify you that you are not eligible for a refund and you have grounds to do so, you can appeal an RMIT refund decision. You will have 20 working days from the date you receive a notice of refund assessment.
This is for those students who are one of the following:
Acknowledgement of country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nations on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.
