How to apply for a refund for commencing and newly enrolled international students
How to apply for a refund for commencing and newly enrolled international students
This information is for students:
If you have not yet enrolled but are considering studying at a later time, find out how to defer your offer. If you have enrolled in any classes, please make sure you have cancelled your enrolments before submitting a refund application. Find out how to cancel your enrolment.
All refund applications are assessed based on the Schedule of Fees and Charges.
Any refund amount can only be determined after a refund application has been submitted and assessed.
If your application for a refund is successful any outstanding charges and administrative fees will be deducted from the refundable amount.
If you paid your fees via credit card, authorised refunds will be processed to the same credit card. If you paid using another method, any refundable amount will be paid to your nominated bank account.
Complete applications for refund will be processed within 20 working days. Please note that transfers to overseas bank accounts will take up to 6 weeks. RMIT is not responsible for any currency variations in foreign exchange rates. If you are intending to change study plans and study elsewhere in Australia you should stay enrolled at RMIT until the outcome of your application for release is finalised. If you have applied for a release, please wait for the application to be finalised before applying for a refund.
All applications for refund (except if you have been refused a visa) must be submitted within 12 months of the Program commencement date listed on your Offer Letter. Applications submitted after this time are not eligible for a refund.
The refund amount is determined by an assessment of your reason for refund, supporting documentation and when you apply for a refund, relative to your Program commencement date.
If you reduce your study load in the first semester of study, you will not be eligible for a refund of the difference between the tuition fees you paid for that semester and the tuition fees charged. Instead, the difference will appear as a credit in your student account.
Please provide all supporting documents in English.
If you have OSHC with Medibank and paid your OSHC fees to RMIT, we can organise this refund for you. If your OSHC is arranged directly with another provider, please contact them directly to discuss a refund.
If your refund application requires more information or supporting documents to proceed, please provide these within 10 working days. Your refund application will be closed if the required information is not received within this timeframe. If your refund application is closed, you will need to submit a new application if you wish to proceed. Please note that your application will be processed within 20 working days of receiving a new complete application.
Offer letters issued to commencing international students on or before 22 November 2020 will have refund applications assessed according to the Enrolment Processes: Refund of Fees document. Offer letters issued 23 November 2020 will have refund applications assessed according to the yearly Schedule of Fees and Charges.
You can appeal the outcome of your refund outcome within 20 days of receiving the outcome notification. An appeal must include new information not included in the original application and new supporting documents.
This is for those students who are one of the following:
Acknowledgement of country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business. - Artwork created by Louisa Bloomer