Refunds for commencing or newly enrolled international students

Use this page to find out if you're eligible for a refund, and submit this form to begin the process.

COVID-19 impacted students

Students who have been impacted by COVID-19 will have their refund request assessed as a priority.

We encourage students to apply for a refund of their deposit payment if they have:

  • been unwell in the past 14 days, or have been diagnosed with Coronavirus
  • been in contact or have associated with a family member or friend who is unwell, or has been unwell in the past 14 days
  • been in contact or have associated with a family member or friend who has been diagnosed with Coronavirus
  • been unable to arrive by the commencement date for their course because of travel restrictions
  • received travel advice or a direction to return to their country of origin issued by their government.

RMIT looks forward to welcoming you back to study as soon as possible.

Refund policy

All refund applications are assessed based on the RMIT, Enrolment processes: Refund of fees

If you paid your fees via credit card, authorised refunds will be processed to the same credit card. If you paid using another method, your refundable amount will be paid to your nominated bank account. 

This information is for students:

  • who are holding a student visa, a bridging visa or a temporary visa, and
  • who is yet to enrol or
  • withdrawing from study in the first semester of a Program 

Complete applications for refund will be processed within 20 working days. Please note that transfers to overseas bank accounts will take up to 6 weeks. RMIT is not responsible for any currency variations in foreign exchange rates.

If your application for refund is submitted 12 months after you made the  payment, your unclaimed money will go to the State Revenue Office Victoria. In this case you will have to contact the State Revenue Office directly to for more information. 

How to apply for a refund

Check before you submit your online application form

  1. Check refund guidelines below to identify whether you are entitled to a full refund/partial refund or no refund.
  2. Compile any required supporting documents.

In some instances, the amount of your refund may decrease depending on when you submit your application, relative to the commencement of your Program. 

This table outlines the default amount you will receive based on the date you submit your application or the date you cancel your enrolment.

You must provide the required supporting documents, plus official English translations.

You may be eligible for a full refund if you have compassionate or compelling circumstances that are outside of your control and are documented by evidence. 

All applications for refund (except if you have been refused a visa) must be submitted within 12 months of the Program commencement date listed on your Offer Letter. Applications submitted after this time will not be considered for a refund.

A refund amount can only be determined after a complete refund application is assessed.

If your application for a refund is successful any outstanding charges and administrative fees will be deducted from the refundable amount.

A commencing international student is eligible for a refund of Medibank OSHC fees paid at the time of Acceptance.

A student with OSHC arranged directly with a provider will be responsible for arranging a refund with their provider.

RMIT allows 10 working days for additional documentation or information to be provided to support your application for refund if required. Your refund application will be closed if the required information is not received within this timeframe. You need to submit a new application if you wish to proceed with the request for refund. Please note that the 20-working day timeline to process a refund will begin again from the new submission date.

Submit application form

Appeals

If you are not approved for a full or partial refund you are able to appeal this decision. 

All appeals must be submitted within 20 working days of the original refund outcome, and must include new supporting documents. 

Domestic or continuing international students

Eligible students

This is for those students who are one of the following:

  • Australian citizens
  • New Zealand citizens
  • A holder of a Permanent Residence visa
  • A holder of a Permanent Humanitarian Visa
  • Leave of Absence has been granted
  • International students, including a holder of bridging visa, who have successfully studied in the first semester of your current program
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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.