How to apply for a refund for commencing and newly enrolled international students
How to apply for a refund for commencing and newly enrolled international students
All refund applications are assessed based on the RMIT Refund policy, Enrolment processes: Refund of fees.
If you paid your fees via credit card, authorised refunds will be processed to the same credit card. If you paid using another method, your refundable amount will be paid to your nominated bank account.
This information is for students:
Complete applications for refund will be processed within 20 working days. Please note that transfers to overseas bank accounts will take up to 6 weeks. RMIT is not responsible for any currency variations in foreign exchange rates.
If your application for refund is submitted 12 months after you made the payment, your unclaimed money will go to the State Revenue Office Victoria. In this case you will have to contact the State Revenue Office directly to for more information.
In some instances, the amount of your refund may decrease depending on when you submit your application, relative to the commencement of your Program.
This table outlines the default amount you will receive based on the date you submit your application or the date you cancel your enrolment.
You must provide the required supporting documents, plus official English translations.
You may be eligible for a full refund if you have compassionate or compelling circumstances that are outside of your control and are documented by evidence.
All applications for refund (except if you have been refused a visa) must be submitted within 12 months of the Program commencement date listed on your Offer Letter. Applications submitted after this time will not be considered for a refund.
A refund amount can only be determined after a complete refund application is assessed.
If your application for a refund is successful any outstanding charges and administrative fees will be deducted from the refundable amount.
If your OSHC was arranged through RMIT and you are refused a visa offshore, RMIT will arrange your OSHC refund on your behalf. Otherwise, you will need to contact Medibank directly to arrange a refund of your OSHC.
For more details please email oshc@medibank.com.au
A Medibank representative is also available to assist with your OSHC refund request on campus.
RMIT allows 10 working days for additional documentation or information to be provided to support your application for refund if required. Your refund application will be closed if the required information is not received within this timeframe. You need to submit a new application if you wish to proceed with the request for refund. Please note that the 20-working day timeline to process a refund will begin again from the new submission date.
If you are not approved for a full or partial refund you are able to appeal this decision.
All appeals must be submitted within 20 working days of the original refund outcome, and must include new supporting documents.
This is for those students who are one of the following:
Acknowledgement of country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nations on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.
