Global study on the impact of social media for citizen engagement

Global study on the impact of social media for citizen engagement

RMIT and Oslo Metropolitan University researchers are studying the use of social media to support citizen participation in local government in a study funded by The Research Council of Norway.

Holding phone in a hand The research will focus on how local governments can use social media to best engage citizens in decision-making.

The grant will see researchers from RMIT’s Centre for Urban Research work in partnership with researchers from the Faculty of Social Sciences at Oslo Metropolitan University (OsloMet). 

The project, Democratic Urban Development in the Digital Age, will specifically consider how local governments can better engage citizens in urban development initiatives with a focus on how citizens want their neighbourhoods to look, feel and grow.

RMIT Europe Innovation and Research Associate (Urban Futures) Gareth Macnaughton said the project compares the impact of digital engagement tools in different political systems.

"It will highlight whether citizen engagement has any impact on the process of decision-making", said.

The partnership between the two universities will see a focus on Oslo, Madrid and Melbourne, each with their own varied political models and histories of engagement with their own digital strategies.

RMIT’s research lead Dr Ian McShane, a Senior Research Fellow from RMIT's College of Design and Social Context, will examine the challenges of Melbourne as the fastest growing city in the developed world. 

"We’ll be looking at how citizens are represented in the decision-making processes in meaningful ways," he said.

"This refers to citizen impact on decisions made by local governments and developers, on sensitive issues such as gentrification, housing density and access to green space."

The research project will be showcased at the United Nations University's ICEGOV2019: 12th International Conference on Theory and Practice of Electronic Governance conference being held at RMIT in Melbourne from 1–4 April 2019. 

Story: Gabriela Torres and Karen Matthews

14 September 2018


14 September 2018


  • Research
  • Society

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