FAQ

General questions

A short course at RMIT University offers you the opportunity to quickly enhance your professional skills, increase general knowledge in a chosen area or simply nurture a new talent or hobby. Short courses run throughout the year. On completion, participants are awarded an RMIT Certificate of Completion.

A single course at RMIT University is a subject from an undergraduate or postgraduate degree program. A single course, also referred to as a ‘single unit course’ gives you an opportunity to experience the subject matter before committing to a degree. Single courses are offered during RMIT University's Semester 1, Semester 2, Spring and Summer semesters. Enrolments are accepted only during official enrolment periods. Participants are issued with an RMIT University Academic Transcript on successful completion.

RMIT short courses are open to everyone aged 16 and over. Advanced courses may require a certain level of knowledge therefore check for prerequisites on the course page before enrolling. 

RMIT single courses are open to everyone aged 16 or over, excluding current RMIT students, students looking to do cross-institutional study and international students with limited study rights. If this is you there are alternative study options available that you can explore.

Some single courses may require a certain level of knowledge or prior study, therefore check for prerequisites before enrolling. Postgraduate subjects require you to hold a prior tertiary qualification that you will be asked to provide when you apply.

RMIT University offers Equitable Learning Services (ELS) to single and short course students. ELS provides support and assistance to students with a disability, long-term illness and/or mental health condition, and primary carers of individuals with a disability. 

If you would like more information on how to access this service please visit the ELS page.

Short Courses

Step 1: Browse and select an available course

Once you have selected the short course you want to study, click the red 'Enrol Now' button on your desired intake.

Step 2: Register into a course

Use the webform to register your details for the course you want to study.

Step 3: Arrange discounts

If you’re eligible for a discount, register, submit your promo code or RMIT staff or student number. We will contact you via email to confirm eligibility and issue you a payment link.

Step 4: Proceed to payment

After registering, you will be prompted to click the red Proceed button to payment.

Step 5: Make payment

Complete your payment online with a Visa or Mastercard. Enter your email if you wish to receive a payment receipt.

Step 6: Check your Short Course Tax Invoice

Keep an eye on your email (or the email of the person who is the billing contact). Short Courses will process the enrolment and send your booking confirmation tax invoice. Check your name and course details such as date are correct.

Step 7: Await course confirmation

Keep an eye on your email. Approximately one week prior to the scheduled course commencement, you will receive your confirmation letter outlining:

  • Location of your class
  • Your facilitator
  • Materials provided and
  • Materials you may need to purchase and bring to class.

The course fee covers the learning and teaching of the course however some courses require additional materials. The cost of additional materials are funded by the participant and is not included in the course fee. Check for materials to bring on the course page. 

Single course fees are the same for both local and international students. 

Single and short courses do not incur GST.

Individuals

For individuals full and upfront payment is required to secure your place in the course. We accept Visa or MasterCards. Government funding and/or payment plans are not available.

For business

If you are enrolling yourself, a colleage or client into a course for professional development, RMIT Short Courses accepts purchase orders or a letter of authority where a third party such as your workplace or training organisation is paying. Complete the registration form above, click proceed and then send a purchase order or letter of authority on a company letterhead to ve.partnerships@rmit.edu.au.  

Included in the documentation:

  • Name of learner 
  • Course name
  • Start date
  • Fee (please note our courses do not incur GST)
  • Name of person authorising the course enrolment
  • Company name
  • Billing contact details for invoice (ie: address, phone and email)

Once we have received the documentation an invoice will sent to the billing email and our team will confirm the learner's place in the course. The invoice must be paid within 7 days.

We can not accept cash, personal cheques, bank cheques, money order, or Diners and American Express cards.

Please advise us if you move house, change your mobile number or email address. Any changes to personal details must be advised in writing to RMIT University. Failure to notify us will result in important information not being received. You can email any changes to us at ve.partnerships@rmit.edu.au.


Please note: original documentary evidence should accompany notification of change of name only.

The new site no longer supports learner accounts using a client number, so if you had set up an account in the past you can no longer see this. Your account information is still securely stored in our database if you require information about you past bookings.

We can still help you with these functions:

Short Courses will continue to support you to perform the functions previously available through your account such as:

  • Updating personal information 

  • Saving a booking and completing it later

  • Enquiries about or completing pending bookings  

  • Enquiries about past bookings, past history and previous transactions

  • Using a promo code, applying for a discount or claiming a concession 

  • Paying on behalf of a company or organisation

  • Requesting to be placed on a waitlist 

     

Client numbers will now only be used to access the RMIT network during classes. We apologise for any inconvenience these changes might present. 

If you are having difficulties such as logging in to the RMIT networks during your short course contact:

Service and Support Centre
Phone: +61 3 9925 8888

Any personal or financial details which you provide to RMIT University when you register are used to process enrolments and course enquiries. RMIT Single and Short Courses are governed by the RMIT Privacy Policy. This policy affirms RMIT’s commitment to privacy and the responsible handling of personal, sensitive and health information.

RMIT values the privacy of every individual and is committed to the responsible handling of personal information. Refer to the RMIT Privacy Statement to understand how your data is protected.

It is important that you provide accurate information as personal information may appear on Certificate of Completion or your Academic Transcript. We may contact you to inform you about course cancellations, change of venue at your registered contact details. Where you have opted to receive information about upcoming events and courses we may to contact you with updates.

Short courses

Short Course Terms and Conditions

Payment

  1. For individuals, the course fee is payable at the time of enrolment.
  2. For organisations, we will issue an invoice when a purchase order or letter of authority is received by us. The invoices must be paid in full either within 7 days of the invoice date or prior to course commencement, whichever comes first.
  3. Promotional codes may only be redeemed once per person during the relevant promotional period to provide a course fee discount. The total amount of all applicable discounts may not exceed 25 per cent of the course fee. You must tell us prior to payment if you are eligible for any discounts.


Transfers

  1. You may transfer to another available course at no cost, provided you make a request at least five business days before the course starts. An administration fee of 10% of the course fee will apply if a request is made after that time but before the course starts.
  2. We will not accept any changes in enrolments, including transfers, after the course starts.
  3. If you are unable to attend the course you are enrolled in, another person may attend the course in your place for the entire course at no extra charge, provided that:
    1. you let us know in writing before the course starts; and
    2. you and that person respectively agree to any terms and conditions which may apply in this case.


Cancellations

  1. You may cancel your course booking provided you make a request at least five business days before the course starts. RMIT University may request that you forward refund requests to us in writing. Refunds will only be credited to the original funding source or via other means as agreed by RMIT University. An administration fee of 50% of the course fee will apply if a request is made after that time but before the course starts.
  2. There will be no refunds after the course starts.
  3. Note: If you have previously transferred from another course, then the course start date will be the start date of the course you were first enrolled in.


General

  1. Full course fee is payable for non-attendance.
  2. We may change the course details or cancel any course including those with insufficient enrolments or because of circumstances beyond our reasonable control. A refund or alternative courses will be offered to you in these circumstances.
  3. Additional conditions of enrolment may apply to some courses including online, flexible, blended and distance delivery courses.
  4. Our privacy policy outlines information relating to the collection and handling of your personal information by us. A copy of the policy is available on our website and to you on request.
  5. Nothing in these terms and conditions will affect your statutory rights, and nothing in these terms and conditions will limit or exclude our liability for death or personal injury arising through negligence, fraudulent misrepresentation, or anything else that cannot be excluded or limited by us by law.
  6. To the extent permitted by law, we are not liable for any indirect, special, incidental or consequential damages or otherwise (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of opportunity, loss of anticipated savings, loss of data, loss of goodwill), however arising and whether caused by tort, breach of contract or otherwise, even if we have been advised of the possibility of such damages.

The following discounts are applicable to most of our courses:

  • Healthcare/Pensioner Cardholders 10%
  • RMIT Students or Alumni 15%
  • RMIT Staff 25%

To receive a discount or offer you must register your details, enter proof of eligibility such as concession card, a staff or student number or promotional code and select proceed to submit your enrolment. RMIT will contact you via email to confirm eligibility and issue you a payment link where you will be able to complete your booking. Partial refunds will not be issued where proof is not provided during registration. Only one discount is accepted per booking.

We recognise that your decision to attend a short course is an important one and that finding the time to participate isn't easy. It can be inconvenient if we have to reschedule or cancel a short course so we endeavour to notify you as soon as possible.

If your course is rescheduled and the new dates are suitable, you do not need to take any action. If you are unable to attend the rescheduled dates, contact us as soon as possible to finalise alternatives.

If your course is cancelled, you will need to contact us to finalise alternatives. You can transfer to the next available date for your course, transfer to a different short course or arrange a full refund.

Before enrolling into an RMIT short course, please ensure you are aware of the Terms and Conditions. If you are unable to attend your short course, advise us as soon as possible to avoid financial penalty.

If you cancel more than 5 full working days before course commencement:

  • Transfer to another date 
  • Transfer to another course and any difference in payment will be required or refunded
  • Cancel your booking and arrange a full refund

If you cancel 5 working days or less before course commencement:

  • Transfer to another date or course and a 10% transfer fee applies
  • Cancel your booking and arrange a 50% refund (cancellation fee of 50% withheld)

In short courses where prerequisites do not apply, you may send a substitute in your place. Please advise us prior to course commencement.

A transfer or refund is not possible for non-attendance of a short course.

Most RMIT short courses are non-accredited. Upon successful completion of non-accredited short courses, students are awarded a Certificate of Completion. A minimum attendance of 80% is generally required. 

If you have paid for a course that was cancelled or you cannot attend, you may be entitled to hold credit on your account. 

The course fee paid can be held on your account and used to enrol into another intake, another course, or transferred to someone else to attend a course in your place. Credits can be used to enrol in another course or transferred to someone else to attend the course in your place. Please note credit on account can only be used within the same calendar year of initial payment.

To discuss your individual circumstance and options, contact our team at ve.partnerships@rmit.edu.au

Even though we have refreshed our website, all previous bookings whether completed or not, will still be recorded on our system.

If your booking is incomplete, we will contact you with instructions about how to finalise it. But if you wish to enquire or make changes to your booking you can contact us at ve.partnerships@rmit.edu.au for assistance.

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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business. - Artwork created by Louisa Bloomer