Four RMIT alum leading community-focused businesses

Many successful entrepreneurs have launched their businesses after seeing a gap in the market. But these alum have pursued businesses solely focused on helping others.

At RMIT, every student and educator is guided by a core set of values: inclusion, imagination, integrity, courage, passion and impact. These values are designed to resonate across every aspect of life – both professional and personal – to shape a thriving community.

In this spirit, RMIT has excelled in showing global leadership in sustainability and community impact. The university was ranked in the top five global institutions in the 2024 Times Higher Education (THE) Impact Rankings for impact against the sustainable development goals (SDGs).

Here, we meet four RMIT alum who have built businesses that transcend corporate rules to focus on creating impact in their communities.

All can be found in the RMIT Alumni Business Directory, which showcases alumni-owned businesses and services. 

Finding a market for secondhand fashion

Sophie Noonan graduated with a Bachelor of Applied Science (Fashion and Textile Merchandising) in 2011. Sophie Noonan graduated with a Bachelor of Applied Science (Fashion and Textile Merchandising) in 2011.

It was while working in marketing for the Salvation Army during the COVID pandemic that Sophie Noonan saw how well an online op-shop model could work. It inspired her to create her own online store where multiple charities could sell their donated goods.  

“As much as I love shopping, I kind of love to shop all of my favourite shops from home and it just made me realise there must be so many people like me who are either homebound for a while or permanently, or who live rurally or want to support causes, but aren't able to get to shops,” she said.

“It seemed like there was a real gap to allow them to get online without those overheads and the tricky tech and the resourcing and all those things that are required to set up your own store.”

Noonan, who graduated with a Bachelor of Applied Science (Fashion and Textile Merchandising) in 2011, set up OppSpot and today it boasts almost 2000 items for sale. Most of the goods are from Vinnies, or the St Vincent de Paul Society, and the Australian Animal Protection Society.

Sophie believes secondhand fashion is set to play a larger role in the way people shop, especially for clothes, and she has plans to expand OppSpot’s reach. 

“I'm passionate about secondhand retail and I believe that it is the future of retail, and any retail who is not embracing secondhand retail at this point is going to be left behind,” she said.

Making a healthy difference

Alt Text is not present for this image, Taking dc:title 'undefined' “I think RMIT did play a big role in the way that I practised, just because they've always taught us to be more hands on and encouraged us to communicate with the patients and not just shy away from having a conversation." - Mav Singh, Bachelor of Pharmacy (Honours) alum

When Manveer, or Mav, Singh came to Australia and studied the Bachelor of Pharmacy (Honours), he hoped to make a real difference to people’s lives. 

“Seeing [my profession] actually make a change for the better is my main outcome, coming from a really underprivileged background,” he said.

“I grew up in India where healthcare wasn't something that was always there. If you were privileged, yes, you could see a doctor, but the healthcare structure that they had wasn't at the same standard as what we have here. 

“That to me stood out quite a bit, because coming from that place and then being able to experience [Australia’s healthcare system]... it was kind of an eye-opener. That's why I've pursued what I pursued and I've always wanted to help everyone out.”

After graduating, Mav purchased the Union Road Pharmacy in Ascot Vale with the goal of connecting with locals. He does this by talking to patients about their medications and also through involvement with community projects and fundraisers.

Mav said his time at RMIT helped shape how he works in a community setting. 

“I think RMIT did play a big role in the way that I practised, just because they've always taught us to be more hands on and encouraged us to communicate with the patients and not just shy away from having a conversation,” he said.

“So that's played a big role in how I practise and how I push my pharmacists to practise.”

Coaching the coaches

Ben Foulis graduated with an RMIT Master of Data Science Strategy and Leadership (now the Master of Data Science) and a Graduate Certificate in Data Science.

When Ben Foulis saw new parent coaches at his local soccer club, he knew what they were up against. As a volunteer coaching coordinator, he would give them booklets on drills and exercises. But many coaches struggled to organise their teams and get the most out of training sessions.

“Year after year I was seeing the same types of coaches come through at the very young age groups, like your under sixes and sevens,” he said.

“They were all parents, never coached before, some with no soccer experience, and just putting their hand up because no one else would.

“Over the years I also noticed one other major thing: all the official coaching booklets we would provide them never seemed to be engaging enough, and the parents after a few weeks would be asking for help with ideas for drills and activities.”

Ben, who graduated with a Master of Data Science Strategy and Leadership (now the Master of Data Science) and a Graduate Certificate in Data Science at RMIT, created Smart Coaching Systems - a toolkit that includes decks of training cards to help new coaches.

He sells the cards mostly on Amazon, and by day, he works as a supervisory control and data acquisition (SCADA) engineer.

“I love building systems, it seems,” he said. 

“Having coached for so long, and all different age groups, I find it so rewarding taking a team across a season, or in my case, from 12 years old all the way to adulthood, and watch them develop, change, and achieve so much throughout their youth soccer years.

“So I guess there is part of me that just wants to help everyone else see how rewarding it is, and try my best to not have them give up because they didn’t know what they were doing and didn’t feel supported.”

Connecting writers and readers

Jill Langhammer started her online business, Literary Listings, as part of a final assignment in RMIT's Associate Degree in Professional Writing and Editing.

It was originally a final assignment of her Associate Degree in Professional Writing and Editing, but it wound up being the business Jill Langhammer still runs today.

Literary Listings is a guide to all that is happening in the book world, including author events, writers festivals and book launches. 

After submitting the listing as an assignment, Jill continued to work on it during the COVID pandemic and it simply took off. 

“It started in COVID when I really felt for these writers,” she said.

“I knew how hard it was to get published and how they felt they were releasing books into a void, and so I really wanted to help.

“I just started promoting the online events, which seemed to go really well with the general author population because people suddenly knew that they had things going on.”

The business is a labour of love for Jill, who doesn’t make a profit from her services. However, she said it’s been rewarding to watch a community of book lovers grow around her and hear from authors who appreciate her work. 

“I do enjoy it. I get a lot out of it and I've made lots of lovely friends. I do feel a strong connection to the industry, and that's really nice.” 


The Alumni highlighted here can all be found in the RMIT Alumni Business Directory. Both Union Road Pharmacy and Smart Coaching Systems are providing special offers for RMIT Alumni.

Story: Kate Jones

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