Understanding householder electricity and gas practices – Managing the transition of vulnerable customers towards future fuels

Understanding householder electricity and gas practices – Managing the transition of vulnerable customers towards future fuels

Responding to the industry need to better understand how people use and trade off gas and electricity in their homes, this mixed methods study will explain householder energy consumption patterns and practices, how they feel about and respond to different energy sources and how these are shaped by, or shape, vulnerability and affordability.

While industry regularly conducts surveys on customer sentiment about gas, this research aims to understand deeper patterns and drivers behind energy use to better understand the rationale behind choices. This knowledge of both the cost and non-cost drivers of energy use is needed to help better manage the transition to future fuels or all electric homes.

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Dates

2022 - 2024

Key people

Relevant collaborators

  • AusNet Services APGA
  • Jemena
  • AGIG
  • ATCO
  • Evoenergy

Funding source

  • Future Fuels CRC
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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

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