Can't find the information you need? Take a look at our FAQs and if you still have questions, use the contact us form and we'll be in touch soon.
Can't find the information you need? Take a look at our FAQs and if you still have questions, use the contact us form and we'll be in touch soon.
To enroll in our courses, you must be 18 years or older.
Many of our courses require no prior learning, however, more technical courses may suggest having relevant foundational knowledge to the area of study. Any prerequisites will be shown on the ‘Course Details’ page of your course.
We welcome students from all diverse backgrounds, however, we find that those with a self-starter and inquisitive mindset thrive the best in our courses. With our expert mentors supporting you every step of the way, we're confident you will have all the tools required to succeed.
We accept all major credit cards (Visa and Mastercard), or you can pay with your existing PayPal account. For Amex users, we recommend linking your Amex card to Paypal, and selecting your Amex card via Paypal to complete your payment. Currently, we do not have any scholarship offerings or government funding for our short courses.
We currently have an amazing offering with our Workforce Development for Business team who provide professional training for employers looking to upskill their teams. Plus, we do offer a discount for employers seeking multiple enrolments. Please visit our For Business site for more information.
If you’ve forgotten your Canvas LMS login details, you can reset your password by contacting ITS.
The majority of Future Skills courses require:
Some courses may require you to access additional software and applications, please see your course for further details.
Under our partnership, Udacity provides specialist course content. See Udacity’s terms and privacy policy.
Students studying these courses will require:
Some courses may require you to access additional software and applications, please see your course for further details.
Login to your account with the email address and password you used when purchasing your course with us. If you've forgotten your password, you can still reset your password.
If you are studying one of the courses in partnership with Udacity, follow the above login instructions to access your Canvas LMS. Students will also require a Udacity login to access Udacity content. If you have trouble logging into Udacity please reach out to the Learner Success Team with your full name and course name and we will respond as soon as possible.
For the majority of our courses, students will need to access Slack. Slack a communication tool, which you will use to communicate and collaborate with your peers, and mentors
A direct link to your workspace will be available when you login to your course.
The following Slack channels will be available to you on Slack from your course start date:
You can join a webinar via Zoom by clicking on the link provided and following the prompts to download and run the Zoom application on your device. This link will also be shared in your Slack course channel by your mentor. All webinars are recorded and made available within your course.
Yes! All start dates will be available to choose from at the point of enrolment.
If you have already enrolled and would like to start your course at a later date, please contact our Learner Success team.
If you have studied with us before using the same email you received the enrolment notification with, you will not be required to create an account again. Simply click login at the top of the registration page.
If you cannot remember your password, select "Forgot your password?"
If you have studied with us before with a different email to the one you received the enrolment notification with, you will need to register again to complete your enrolment.
Please try one of these 3 options below,
If all 3 above options fail to fix this problem, please contact RMIT IT support.
When enrolling into a bundle, you will need to choose a start date for each course.
Once you are enrolled, head over to your canvas dashboard. On the left hand side, click courses, proceed to click on manage your course, then manage your course again. This will direct you to sign in. Once you have signed in, you will be able to see the dates you've enrolled into for each course. You can manage enrolment here in case you need to change your start date.
Login to your course at RMIT Instructure. We recommend you bookmark this link.
Please try one of these 3 options below,
If all 3 above options fail to fix this problem, please call the RMIT IT support team +61 3 9925 8888.
Please try one of these 2 options below,
If all above options fail to fix this problem, please contact RMIT IT support.
Please fill out your details using the same email you are enrolled with at: Credly Acclaim link to claim badge & certificate.
You will receive details and the link to your onboarding webinar in Week 0 via email.
If you miss it, the link to the recording will be posted in on the Online Student Support Hub module in your dashboard.
1. Login to your dashboard;
2. Click on the Online Student Support module;
3. Click on “Onboarding webinar link”;
4. Click on the recording link.'
After completing an RMIT Future Skills course, you will earn a digital credential by Credly, an industry leader in digital credentialing which can be validated, recognised, and shared on social media platforms.
Credly is a digital badge or credential that you can opt in to receive after the completion of a course. You can post your credential on LinkedIn and other social media platforms. See Credly’s terms and privacy policy.
Digital credentials (displayed as digital badges) are an online representation of a capability or skill you have earned and which can be validated, recognised, and shared. To access your credential you will have to log in to your Credly account. Note, you will automatically opted into receiving a digital credential, but should you not be interested, you must opt-out.
Recommendation: If you have not previously created an account with Credly, please make sure you do so by using the same email you've used to register with RMIT. You will be able to claim your badge from their website. Once you have successfully claimed your badge, you can then start sharing it across your social media or download a printable certificate.
To successfully complete your course and receive a digital credential, you need to demonstrate competency of every one of the criteria outlined in your final project. If you meet all these expectations to pass the course, you will be issued a digital credential through Credly and will receive an invitation from Credly to claim your badge.
We understand that life gets in the way. If you have purchased your course directly on our website, you will be able to self-manage your enrolment prior to Census date (Monday of week 1). To manage your enrolment, please follow the next steps:
If you experience any issues with the above, you can also submit a deferral/withdrawal request to the Learner Success team. Please keep in mind, you must submit your request before Census date to be eligible.
If you have enrolled through a Sponsor, such as a third-party organisation or your employer, these options may not be available to you. Please contact the Learner Success team to discuss your options.
Deferrals and withdrawals after Census date (Monday of Week 1) are only available to learners who have been impacted by extenuating circumstances and can provide supporting evidence.
Extenuating circumstances include, but are not limited to:
To submit a Special Consideration application please follow the next steps:
Please note, you must provide a detailed explanation and supporting evidence for review by RMIT Online. All documentation must clearly state that you were impacted during your course dates and after Census date had passed.
Your application will be assessed by RMIT Online’s Special Considerations team. Once your application is submitted, it will take 2-3 business days for an outcome.
If you encounter issues with submitting your application through the Digital Market Place portal, please submit your application directly to the Learner Success team via studentexperience@rmitonline.edu.au and they will escalate your request to the Special Considerations team.
If you wish to discuss your circumstances/eligibility, please contact the Learner Success Team via studentexperience@rmitonline.edu.au or 1300 381 006.
Privacy:
We recognise that your application may include sensitive personal information. The information you provide is handled in accordance with the Information Privacy Act 2000 (Vic) and related legislation. Your information is used only for the purpose of enabling a small central team of staff to make a decision about your application.
At RMIT Online, we do our best to ensure you have the best student experience as possible. As a student, you will be part of a mentor group, led by an industry expert on hand to provide subject matter and career advice. Your mentor will run expert webinars on a weekly basis or facilitate daily Slack discussion for one week courses. For all our courses, your peer group will be on hand to provide further support. Your mentor will also provide expert feedback on your assessments ensuring you keep progressing on your study journey.
For students studying a course in partnership with Udacity, you will be supported by Udacity’s expert technical mentors and project reviewers with access to their career coaching services. You’ll also have access to Udacity’s student Hub to connect with your peer group and learning community.
RMIT has an Equitable Learning Services team (ELS team) that helps support and create equal opportunities for students with disability, long-term illness and/or mental health condition. We also support primary carers.
ELS works in partnership with students to create an Equitable Learning Plan. A plan is tailored to the individual, supports their needs and establishes how RMIT can provide ongoing assistance so they can access and participate in your studies as any other students. If you feel this service will be of assistance, we do recommend reaching out to them prior to your studies commencing.
If you feel this service will be of assistance, we do recommend reaching out to them prior to your studies commencing.
If you would like to register as an RMIT Online student, please download and complete the Self-Registration Form (PDF) (under "How to register") with your health care provider and make an appointment by emailing els@rmit.edu.au with the subject title “RMIT Future Skills ELS appointment – Your name”.
For our Future Skills short courses, your industry mentor or project reviewer will review and provide specific feedback on your work.
For six and eight-week short courses, you are eligible for one, 15 minutes, 1:1 session with your mentor. For our courses powered by Udacity, you will have access to an online forum with 24-hour mentor support.
If you submit your work on time but are unsuccessful in demonstrating competency of each assessment criteria outlined in your final project, you will be given an opportunity to resubmit your project once grades are available.
The project area will be updated with your new submission date, which is five (5) days from when you have received your initial grade.
Once you’ve revised your work, simply resubmit your project online and notify your mentor. You should receive your grades within 10 days of submitting. Our policy allows for two attempts at your final project.
If you have any challenges with the resubmission process, please reach out to the Learner Success team.
For students studying a course in partnership with Udacity, please refer to your Udacity progress tracker to see when projects need to be submitted. You may resubmit your projects as often as you need, please reach out to Udacity’s technical mentors for further support or liaise with our Learner Success team if you need further support.
If you cannot submit your project by the due date, you will receive an automatic 1-week extension to submit your project (note: this does not apply to courses in partnership with Udacity).
Any projects submitted during the extension period will not have the opportunity for resubmission. Therefore, by submitting your project on time, you will be allowed to resubmit your work for grading should you not obtain mastery of the marking guide in your first submission.
You should receive your grades within 10 days of submitting. If you have any questions around further extensions please email the Learner Success team.
Have a question? You can reach our Learner Success team at any time.
To enroll in our courses, you must be 18 years or older. Entry requirements vary by course. We recommend that you check your course page for relevant entry requirements for your degree.
View information on paying your fees.
FEE-Help is available for eligible domestic students. Find out more about FEE-HELP eligibility.
In addition to tuition fees, you will be charged student services and amenities fee (SSAF). It funds student support services including wellbeing, student rights, study assistance, and career development.
Find out more about SSAF and how to pay it on the Student Services and Amenities Fee page.
First time logging in? You can learn how to login to your course.
If you've forgotten your password you can reset your password.
Login to RMIT Instructure with the email address and password you used when purchasing your course with us. If you've forgotten your password, you can reset it.
Your feedback is really important to us, and we're constantly looking for ways to improve our courses. Please contact Student Connect to discuss any issues.
You will receive an undergraduate or postgraduate qualification from RMIT University, which is the same qualification as on-campus students. If you are undertaking a postgraduate degree with a Future Skills elective, you will also receive a digital credential, where relevant.
Digital credentials (displayed as digital badges) are an online representation of a capability or skill you have earned and which can be validated, recognised, and shared. You will receive a digital credential where relevant, for any Future Skills electives you undertake. Note, you will automatically opted into receiving a digital credential, but should you not be interested, you must opt-out. You should automatically see any digital badges received for Future Skills electives in Canvas.
If you have not previously created an account at Credly, you will need to register a username and password to claim your badge from their website. Once you have successfully claimed your badge, you can then start sharing it across your social media.
For some courses and degrees, you will complete an assessment to determine whether you have demonstrated mastery of the subject matter within the subject area. If you successfully demonstrate mastery of the subject, you will be issued a digital credential through Credly and will receive an invitation from Credly to claim your badge.
You will receive a link to claim your badge within 6 weeks of completing your course.
It is important to be aware of the key dates for your degree.
We understand that there are a lot of dates that you need to be aware of for your undergraduate or postgraduate program. View the important undergraduate and postgraduate dates.
Below is a list of the key dates and their respective definitions that you should know:
O Week is the week before your study term goes live.
This is the day that your study term will go live. You will be able to access course content and reach out to your online facilitator.
You will have no live webinars this week. You will have access to your course content. Remember that your online faciliator will also be on break so there will be a delay in responses to emails sent to them.
This is the last day of your study term.
Is the last day to apply as a hard date to get your documents in and submit a completed application.
The last day to accept is two business days before the start date of your program as it takes two business days for Admissions to process your acceptance and allow you to enrol.
After you've accepted the offer to a course - you have to log into enrolment online to register for your subject(s) in each study term. The last day to enrol is the final day to select your subjects(s) for the upcoming study term. If you do not enrol by this date, you will not be able to commence any subjects until the following study term.
This is your key enrolment and HELP loan deadline. It’s important, because if you miss the census date you might have to pay for study that you don’t want or need to do.
This is the date you can expect your grades to be released for your final assessment/ submission for your subjects.
The last day to withdraw without academic penalty.
You can drop out of a subject/course without financial penalty prior to the census date. If you’d like some more information, talk to your Enrolment Advisor.
Yes, you can simply add or drop subjects to move between a full-time and part-time study load in the Enrolment Online portal.
View our refund policy.
The length of time required to complete your degree will depend on your study load. We recommend visiting the course page to understand the time commitment. The general recommended time commitment is 10-12 hours per week, per subject. If you are studying a degree in an accelerated mode (6 weeks per teaching period), the recommended time commitment is 20 hours per week, per subject.
If you are enrolled in an undergraduate or postgraduate degree you will be supported during your studies by your college via Student Connect. For academic support, you will have access to an online facilitator for the duration of the Term for each subject you are enrolled in.
If you have a Future Skills elective component in your degree you will be part of a mentor group, led by an industry expert on hand to provide subject matter and career advice. A mentor will run expert webinars on a weekly basis and your peer group will be on hand to provide further support. Your mentor will provide expert feedback on your assessments ensuring you keep progressing on your study journey.
This means we work in partnership with our industry contacts to ensure that our courses use authentic tools and templates, refer to best-practice and industry standards, and contain real-world case studies, examples and problems. When you graduate, not only will you be ready for the next step in your career, but you will have already been applying your new knowledge in your workplace.
Our program managers are involved in the course development and will oversee the course to make sure it is running smoothly but won’t have day-to-day contact with students. The day-to-day running is up to a student’s Online Facilitator.
We have state-of-the art online communication and collaboration tools as part of our learning environment, meaning the opportunity for you to communicate with your classmates and online facilitators and make meaningful professional connections can be higher in our online degrees.
Yes, you can! You can also visit our library in person if you'd wish. Find out more about RMIT's libraries.
Have a question? Visit our Student Connect page to find an answer to your question or submit an enquiry.
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
Learn more about our commitment to Aboriginal and Torres Strait Islander peoples
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.
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