Bachelor of Engineering (Sustainable Systems Engineering) (Honours)
Student type:
Quick facts
-
Entry score
-
Duration
Full-time 4 years, Part-time 8 years -
Location
Melbourne City, Bundoora -
Fees
Next intake
February, JulyEntry score
Not published
Duration
Full-time 4 yearsLocation
Melbourne City, Bundoora
Overview
Are you interested in sustainable systems engineering? In the Bachelor of Engineering (Sustainable Systems Engineering) (Honours), you'll learn how to protect, restore and create engineered and natural systems that are socially, environmentally, and economically sustainable.
Climate change is a matter of national and international importance. A demand has arisen for engineers able to conceive and develop sustainable systems. The consumption of natural resources and energy in areas such as transport, building, manufacturing processes and other areas are part of this need.
Sustainable systems engineering brings together the new technologies and innovative engineering approaches needed for sustainable global development.
As part of this degree you’ll undertake a broad range of studies, graduating with the skills to design engineering solutions which meet the needs of society within economic and ecological constraints.
Your studies will focus on the development of a sustainable systems approach, combining the fundamentals of engineering sciences, mathematics and engineering design. Degree specialisations exist in energy, or transport and logistics.
Why study sustainable systems engineering at RMIT?
Studying sustainable systems engineering at RMIT offers the following benefits:
- Industry-relevant experience
You will have a number of opportunities for industry interaction during your studies including work placements and industry-based projects. Our teachers are experienced practitioners and we collaborate closely with industry to ensure our sustainable systems mechanical engineering degree meets the needs of the workplace. - Prepare yourself for employment
With the opportunity to undertake industry placements either locally or internationally you'll be work-ready when you graduate. There are also opportunities to tackle research projects in partnership with industry, like the Engineers Without Borders Challenge.
Guaranteed Pathway options available
Didn't get the ATAR you needed for entry into this degree? At RMIT we've got your back, with a range study options to help you achieve your goals, no matter your ATAR. Guaranteed Pathways gives you the option to preference pathway packages in VTAC so you can secure your place in this degree and graduate with two internationally-recognised RMIT qualifications.
Details
Meeting the future needs and challenges of sustainability will require a comprehensive design approach, with a focus on whole-of-system requirements, and an understanding of lifecycle.
You'll take a holistic approach to engineering the best possible compliance-driven sustainable solutions that present leading business opportunities.
In the final year of your studies you'll undertake a major project that is either industry-based or simulates an industrial situation. Combining and further developing the key theoretical and practical knowledge necessary for your field - as defined by Engineers Australia - you’ll work with industry leaders to solve a project challenge.
Before graduating from this degree, you are strongly encouraged to complete a minimum 12 weeks of engineering industry experience. This allows you to gain first-hand experience in an engineering practice environment under the supervision of a practising professional engineer. The nature and timing of this engineering experience can take a range of forms.
Opportunities exist for an overseas work placement of between six and 12 months (this satisfies the work experience requirement). These placements are normally taken during a one-year break in the middle or at the end of the third year of the degree.
The School of Engineering has an Industry Advisory Committee which is an important link to industry.
Membership includes senior engineers from a number of major national companies and government and non-government organisations.
The Committee provides comments and advice on the contents of this degree.
RMIT encourages you to aspire to a global career, not just a local one, and as an engineering student you’ll have a range of global opportunities.
Through partner organisations in Europe, Asia and the United States, the RMIT International Industry Experience and Research Program (RIIERP) offers workplace training and academic research placements of between six and 12 months.
There are also opportunities to study abroad through Education Abroad.
Years 1 and 2
You'll focus on the development of a sustainable systems approach. This brings together the fundamentals of engineering sciences, mathematics, engineering design and engineering professional practice.
All engineering students will also study an Introduction to Engineering course, incorporating a humanitarian-focused Engineers Without Borders Challenge. You’ll have the opportunity to extend this aspect of your studies by completing an Engineers Without Borders elective, enabling you to experience humanitarian engineering first-hand.
Years 3 and 4
Along with core courses in sustainable systems and life cycle assessments, in later years of the degree you can take specialist elective courses in energy and transport and logistics. These streams provide you with the specialist skills to work in the respective industries.
This degree links formal learning with workplace experience and maintains a continuous thread of systems thinking and sustainable design.
Your final-year (capstone) project will develop and reinforce the skills and knowledge you need - as defined by Engineers Australia - to commence your professional engineering career. You may have the opportunity to present your project at EnGenius, an end of year student showcase event.
You’ll also complete a work-integrated learning (industry experience) elective in Year 2, 3 or 4.
Choose a program structure
| Title | Location | Duration | Plan code | CRICOS | ||
|---|---|---|---|---|---|---|
| Bachelor of Engineering (Sustainable Systems Engineering) (Honours) | City Campus |
4 years full time
|
4 years full time
|
BH076 | 079775M |
Choose a program structure
Program code: BH076
VTAC Code
If you are eligible to apply via VTAC, copy and paste the below code into VTAC search.
- Plan BH076 - 3200433271
Please ensure that you have checked the admissions requirements and apply page before applying.
VTAC Code
If you are eligible to apply via VTAC, copy and paste the below code into VTAC search.
- Plan BH076 - 3200433273
Please ensure that you have checked the admissions requirements and apply page before applying.
Career
Sustainable systems engineers work with technologies and engineering approaches to ensure global development is sustainable, and to develop clean manufacturing processes and improvements in technology.
Graduates will find work in the areas of energy, transport, logistics, sustainable product design, energy efficiency, renewable energy, sustainable transport systems and vehicles, manufacturing and logistics.
Graduates have gone on to work at a range of organisations including:
- Deloitte Consulting
- WSP Global Inc.
- GHD Ply Ltd
- Tilt Renewables
- Metro Trains
- Telstra
- Advisian
- Apricus Australia
- Sustainable Development Consultants
- Mornington Peninsula Shire
- Napier & Blakeley Pty Ltd
- PHM Technology
- Genesis Now
- CarbonetiX
The Bachelor of Engineering (Sustainable Systems Engineering) (Honours) is fully accredited by Engineers Australia.
Engineers Australia is the professional body responsible for the accreditation of higher education programs that prepare students to practise as professional engineers.
Engineers Australia is a signatory to the Washington Accord. This means that the degree is internationally recognised, and graduates are able to practise as professional engineers in many countries around the world.
Graduates of the Bachelor of Engineering (Sustainable Systems Engineering) (Honours) are eligible for graduate and/or professional membership of Engineers Australia.
Admissions
You must have successfully completed an Australian Year 12 (or equivalent qualification).
Prerequisites
Victorian Certificate of Education (VCE) units 3 and 4: a study score of at least 30 in English (EAL) or at least 25 in English other than EAL and units 3 and 4: a study score of at least 20 in one of Maths: Mathematical Methods or Maths: Specialist Mathematics, or equivalent studies.
Rankings and adjustment factors
Entry to this program is competitive. Eligible applicants are ranked and selected in order of merit based on their academic achievement plus any adjustment factors.
Adjustment factors include equity access schemes and/or subject adjustments.
We will consider your entire academic record to determine your eligibility for entry. The highest level of education you have previously completed will usually determine how you are ranked.
Selection criteria by applicant type
Please select the highest level of education you have or will be completing in order to find out the selection criteria that applies to you, in addition to meeting the above entry requirements.
Adjustment factors available only to applicants currently studying Year 12
School Network Access Program (SNAP)
- The SNAP access scheme is designed to increase tertiary participation by giving priority access to RMIT diploma and degree programs to eligible applicants currently studying Year 12 at a SNAP partner school.
Adjustment factors available only to applicants currently studying Year 12 or whose highest qualification is a completed Year 12.
Subject adjustments
A study score of 25 in any Information Technology, Maths: Mathematical Methods, Maths: Specialist Mathematics or any Science equals 2 aggregate points per study. Overall maximum of 8 points.
Regional adjustments
- RMIT automatically allocates adjustment factors to applicants from a low socio-economic status area for all programs that select primarily on ATAR. Low socio-economic status areas are determined by applying the Australian Bureau of Statistics (ABS) Socio-Economic Index for Areas (SEIFA) Index of Education and Occupation.
Equity access schemes
- Equity access schemes take into account personal information and location, difficult circumstances, disadvantaged financial background and disability or medical condition that may have impacted on an applicant’s most recent academic performance.
- This program has been recognised as being under-represented by female applicants. Additional adjustment factors may apply to those applying to category 1 of the Special Entry Access Scheme or RMIT access application.
- Find out more about the eligibility requirements for each Special Entry Access Scheme and RMIT access categories.
- If you are applying through VTAC you should apply for the Special Entry Access Scheme.
- If you are applying directly to RMIT you should apply for RMIT Access. The system will prompt you to do this during your application.
Elite Athlete Program
- The RMIT Elite Athlete Program supports eligible elite and emerging athletes to achieve sporting and academic excellence, allowing students to balance the demands of both their studies and their athletic responsibilities.
Aboriginal and Torres Strait Islander peoples
- The Indigenous Access Program supports your application to RMIT through an informal interview process where you will receive help from the Ngarara Willim Centre. Additional consideration will be given if you have relevant life, work, education or training experience.
Entry to this program is competitive. Applicants are ranked and selected in order of merit based on their academic achievement, e.g., level of TAFE qualification completed (including any adjustment factors).
We will consider your entire academic record to determine your eligibility for entry. The highest level of education you have previously completed will usually determine how you are ranked.
You will be assigned a selection rank (comparable to an ATAR) based on your highest completed qualification:
- Advanced Diploma: 81
- Diploma: 72
- Certificate IV: 54
Special Tertiary Admissions Test (STAT)
You may satisfy the academic requirements by completing the STAT multiple choice.
If you are applying to RMIT as an applicant with vocational education training, you may sit the STAT multiple choice if you:
- are 19 years of age or over as of 1 January in the year in which you will start your studies and
- have not been enrolled in secondary studies for at least two years and
- have no prior secondary school (Year 12), VET studies, HE studies or relevant work experience that can be considered for entry, or these do not meet the minimum academic requirements for the program.
STAT results are valid for two years prior to the commencement of study and can be used to meet Year 12 English prerequisites. You are still required to meet all other program prerequisites or equivalents.
Learn more about RMIT STAT results including minimum STAT scores required to meet prerequisites.
You may be eligible for the following adjustment factors:
Equity access schemes
- Equity access schemes take into account personal information and location, difficult circumstances, disadvantaged financial background and disability or medical condition that may have impacted on an applicant’s most recent academic performance.
- This program has been recognised as being under-represented by female applicants. Additional adjustment factors may apply to those applying to category 1 of the Special Entry Access Scheme or RMIT access application.
- Find out more about the eligibility requirements for each Special Entry Access Scheme and RMIT access categories.
- If you are applying through VTAC you should apply for the Special Entry Access Scheme.
- If you are applying directly to RMIT you should apply for RMIT Access. The system will prompt you to do this during your application.
Elite Athlete Program
- The RMIT Elite Athlete Program supports eligible elite and emerging athletes to achieve sporting and academic excellence, allowing students to balance the demands of both their studies and their athletic responsibilities.
Aboriginal and Torres Strait Islander peoples
- The Indigenous Access Program supports your application to RMIT through an informal interview process where you will receive help from the Ngarara Willim Centre. Additional consideration will be given if you have relevant life, work, education or training experience.
Entry to this program is competitive. Applicants are ranked and selected in order of merit based on their academic achievement, e.g., GPA (including any adjustment factors).
We will consider your entire academic record to determine your eligibility for entry. Previous fail grades in similar courses may affect your eligibility.
You must have satisfactorily completed at least four courses (subjects) (0.5 EFTSL) at an Australian undergraduate level (or overseas equivalent). You will be assigned a selection rank (comparable to an ATAR) based on your GPA.
Special Tertiary Admissions Test (STAT)
You may satisfy the academic requirements by completing the STAT multiple choice. If you are applying to RMIT as an applicant with higher education study, you may sit the STAT multiple choice if you:
- are 19 years of age or over as of 1 January in the year in which you will start your studies and
- have not been enrolled in secondary studies for at least two years and
- have no prior secondary school (Year 12), VET studies, HE studies or relevant work experience that can be considered for entry, or these do not meet the minimum academic requirements for the program.
STAT results are valid for two years prior to the commencement of study and can be used to meet Year 12 English prerequisites. You are still required to meet all other program prerequisites or equivalents.
Learn more about RMIT STAT results including minimum STAT scores required to meet prerequisites.
Personal statement
If you have been excluded from a program due to academic progress you are encouraged to submit a personal statement outlining the strategies you will adopt to ensure academic success.
If you are applying to RMIT through VTAC you can complete and submit the VTAC personal statement via your online VTAC account.
If you are applying direct to RMIT you can upload your completed personal statement via your online direct application.
You may be eligible for the following adjustment factors:
Equity access schemes
- Equity access schemes take into account personal information and location, difficult circumstances, disadvantaged financial background and disability or medical condition that may have impacted on an applicant’s most recent academic performance.
- This program has been recognised as being under-represented by female applicants. Additional adjustment factors may apply to those applying to category 1 of the Special Entry Access Scheme or RMIT access application.
- Find out more about the eligibility requirements for each Special Entry Access Scheme and RMIT access categories.
- If you are applying through VTAC you should apply for the Special Entry Access Scheme.
- If you are applying directly to RMIT you should apply for RMIT Access. The system will prompt you to do this during your application.
Elite Athlete Program
- The RMIT Elite Athlete Program supports eligible elite and emerging athletes to achieve sporting and academic excellence, allowing students to balance the demands of both their studies and their athletic responsibilities.
Aboriginal and Torres Strait Islander peoples
- The Indigenous Access Program supports your application to RMIT through an informal interview process where you will receive help from the Ngarara Willim Centre. Additional consideration will be given if you have relevant life, work, education or training experience.
Entry to this program is competitive. Applicants are ranked and selected in order of merit based on their academic achievement, e.g., Special Tertiary Admission Test (STAT) score (including any adjustment factors).
You must have successfully completed an Australian Year 12 (or equivalent qualification) and meet the stated prerequisites. Work and life experience does not provide any additional consideration for entry to this program. You may satisfy the academic requirements by completing the STAT multiple choice.
Special Tertiary Admissions Test (STAT)
You may satisfy the academic requirements by completing the STAT multiple choice.
If you are applying to RMIT as an applicant with work or life experience, you may sit the STAT multiple choice if you:
- are 19 years of age or over as of 1 January in the year in which you will start your studies and
- have not been enrolled in secondary studies for at least two years and
- have no prior secondary school (Year 12), VET studies, HE studies or relevant work experience that can be considered for entry, or these do not meet the minimum academic requirements for the program.
STAT results are valid for two years prior to the commencement of study and can be used to meet Year 12 English prerequisites. You are still required to meet all other program prerequisites or equivalents.
Learn more about RMIT STAT results including minimum STAT scores required to meet prerequisites.
You may be eligible for the following adjustment factors:
Subject adjustments
- A study score of 25 in Maths: Specialist Mathematics equals 1 aggregate point.
- A study score of 25 in one but no more than one of Chemistry or Physics equals 1 aggregate point per study.
- A study score of 25 in Systems Engineering equals 1 aggregate point.
Equity access schemes
- Equity access schemes take into account personal information and location, difficult circumstances, disadvantaged financial background and disability or medical condition that may have impacted on an applicant’s most recent academic performance.
- This program has been recognised as being under-represented by female applicants. Additional adjustment factors may apply to those applying to category 1 of the Special Entry Access Scheme or RMIT access application.
- Find out more about the eligibility requirements for each Special Entry Access Scheme and RMIT access categories.
- If you are applying through VTAC you should apply for the Special Entry Access Scheme.
- If you are applying directly to RMIT you should apply for RMIT Access. The system will prompt you to do this during your application.
Elite Athlete Program
- The RMIT Elite Athlete Program supports eligible elite and emerging athletes to achieve sporting and academic excellence, allowing students to balance the demands of both their studies and their athletic responsibilities.
Aboriginal and Torres Strait Islander peoples
- The Indigenous Access Program supports your application to RMIT through an informal interview process where you will receive help from the Ngarara Willim Centre. Additional consideration will be given if you have relevant life, work, education or training experience.
Additional information
The following information outlines the tasks you will be required to undertake during professional experience placement and on-campus learning activities.
The non-academic abilities listed are provided for your information only and are not entry requirements.
If there are any activities outlined which may be difficult for you to undertake, there are a range of adjustments to your study conditions available to enable and support you to demonstrate these abilities. Please contact the Equitable Learning Service to discuss any adjustments you may require.
By understanding the types of activities you’ll participate in, you can:
- understand more about the program
- determine if you may need support during your studies
- make an informed decision about whether the program is suitable for you
If you are living with disability, long-term illness and/or a mental health condition, we can support you by making adjustments to activities in your program so that you can participate fully in your studies.
To receive learning adjustments, you need to register with Equitable Learning Service
The University considers the wellbeing and safety of all students, staff and the community to be a priority in academic and professional experience placement settings.
*ATAR refers to the lowest selection rank to which an offer was made (including consideration of any adjustments) for current and recent Year 12 applicants.
RMIT is committed to providing transparency to the admissions process. In line with this commitment, we provide you with information that will help in making informed choices about your undergraduate study options. Find out more about RMIT’s commitment to admissions transparency.
You must have successfully completed an Australian Year 12 (or equivalent senior secondary school qualification) with a minimum 65% average (check calculator below).
Equivalent qualifications may also include completion of the RMIT Foundation Studies program or a recognised post-secondary diploma in the relevant discipline with the required grades.
Meeting the minimum academic requirements does not guarantee entry. Your application will still need to be assessed and accepted.
If you don't meet the entry requirements, there may be other RMIT programs you are eligible for that can lead you to your preferred program. Explore your pathway options.
Higher Mathematics; or
VCE Units 3 and 4 in Mathematical Methods (CAS) or Specialist Mathematics, with a study score of at least 20.
To study this program you will need to complete one of the following English proficiency tests:
- IELTS (Academic): minimum overall band of 6.5 (with no individual band below 6.0)
- TOEFL (Internet Based Test - IBT): minimum overall score of 79 (with minimum of 13 in Reading, 12 in Listening, 18 in Speaking and 21 in Writing)
- Pearson Test of English (Academic) (PTE (A)): minimum score of 58 (with no communication band less than 50)
- Cambridge English: Advanced (CAE): minimum of 176 with no less than 169 in any component.
For detailed information on English language requirements and other proficiency tests recognised by RMIT, visit English language requirements and equivalency information.
Don't meet the English language test scores? Complete an English for Academic Purposes (EAP) Advanced Plus Certificate at RMIT English Worldwide.
The following information outlines the tasks you will be required to undertake during professional experience placement and on-campus learning activities.
The non-academic abilities listed are provided for your information only and are not entry requirements.
If there are any activities outlined which may be difficult for you to undertake, there are a range of adjustments to your study conditions available to enable and support you to demonstrate these abilities. Please contact the Equitable Learning Service to discuss any adjustments you may require.
By understanding the types of activities you’ll participate in, you can:
- understand more about the program
- determine if you may need support during your studies
- make an informed decision about whether the program is suitable for you
If you are living with disability, long-term illness and/or a mental health condition, we can support you by making adjustments to activities in your program so that you can participate fully in your studies.
To receive learning adjustments, you need to register with Equitable Learning Service
The University considers the wellbeing and safety of all students, staff and the community to be a priority in academic and professional experience placement settings.
Pathways
This course offers pathway options. If you don’t meet the entry requirements, a formal pathway might be your way in.
Undertaking a certificate, diploma, advanced diploma or associate degree can help you meet the entry requirements for your preferred course. These qualifications often provide credit, reducing the duration of your bachelor degree and helping you get the degree you want.
Use our Pathways finder or contact Study@RMIT for more information.
Guaranteed Pathways
Guaranteed Pathways gives you the option to preference pathway packages in VTAC.
If you apply and are successful in gaining a place in a Guaranteed Pathway package, you will progress straight into the Bachelor Degree upon successful completion of the relevant vocational degree (otherwise known as TAFE) first.
With a Guaranteed Pathway package, you can graduate with two internationally-recognised RMIT qualifications.
Credit and recognition of prior learning
Credit, recognition of prior learning, professional experience and accreditation from a professional body can reduce the duration of your study by acknowledging your earlier, relevant experience. Find out if you might be eligible.
Fees
2022 indicative fees
In 2022, the annual student contribution amount (tuition fee) you will pay for a standard year of full-time study is between AU$3,985 to AU$14,630*.
Additional expenses
- Student services and amenities fee (SSAF): AU$315 maximum fee for 2022.
- Other items related to your program, including field trips, textbooks and equipment.
Annual fee adjustment
Amounts quoted are indicative fees per annum, and are based on a standard year of full-time study (96 credit points). A proportionate fee applies for more or less than the full-time study load.
Fees are adjusted on an annual basis and these fees should only be used as a guide.
Defer your payment
You may be eligible to apply for a HECS-HELP loan, which can be used to defer payment of up to the full amount of your student contribution fees. You may also be eligible to apply to defer payment of your SSAF through the SA-HELP loan scheme.
Learn more about fees for undergraduate study.
Paying your fees and applying for refunds
For information on how to pay your fees or how to apply for a refund, please see Paying your fees and applying for refunds.
If you are offered a Commonwealth supported place, your tuition fees are subsidised by the Australian Government.
Your share of the fee (student contribution) is set on an annual basis by the government and is determined by the discipline areas (bands) of your individual enrolled courses, not the overall program.
How much can I expect to pay for my Commonwealth supported place?
The Australian Government has introduced changes to university funding and student contribution fees under its Job-ready Graduates Package.
The fees in the table below apply to students commencing their program in 2022. Fees for continuing students are available at fees for Commonwealth supported students.
Each course (subject) falls into a band. The band determines the student contribution amount for the course.
Amounts listed in the table below are based on a standard, full-time study load (96 credit points per year) with all courses in the same band. A proportionate fee applies for more or less than the full-time study load or for enrolment in courses (subjects) from a combination of bands.
You can learn how to calculate your exact tuition fees for units from different bands at Fees for Commonwealth supported students.
Maximum student contribution amount for Commonwealth supported places in 2022 for commencing students
Student contribution band by course (subject) |
Maximum annual student contribution amount (per EFTSL) in 2022 |
|---|---|
Education, Postgraduate Clinical Psychology, English, Mathematics, Statistics, Nursing, Indigenous and Foreign Languages, Agriculture |
$3,985 per standard year $498 per standard (12 credit point) course |
Allied Health, Other Health, Built Environment, Computing, Visual and Performing Arts, Professional Pathway Psychology, Professional Pathway Social Work, Engineering, Surveying, Environmental Studies, Science, Pathology |
$8,021 per standard year $1,002 per standard (12 credit point) course |
Dentistry, Medicine, Veterinary Science |
$11,401 per standard year |
Law, Accounting, Administration, Economics, Commerce, Communications, Society and Culture |
$14,630 per standard year |
HECS-HELP Loans
The Australian Government provides financial assistance via the HECS-HELP loan scheme, which allows eligible students (such as Australian citizens or holders of an Australian permanent humanitarian visa) to defer payment of up to the full amount of their student contribution.
SA-HELP Loans
You may be eligible to apply to defer payment of the Student services and amenities fee (SSAF) through the SA-HELP loan scheme. If you use SA-HELP, the amount will be added to your accumulated HELP debt.
How does a HELP loan work?
If your FEE-HELP and/or SA-HELP loan application is successful, the Australian Government will pay RMIT, on your behalf, up to 100% of your fees. This amount will become part of your accumulated HELP debt.
You only start repaying your accumulated HELP debt to the Australian Government once you earn above the minimum income threshold for repayment, which is set each year by the Australian Government (this also applies if you are still studying). The Australian Taxation Office (ATO) will calculate your compulsory repayment for the year and include this on your income tax notice.
For more information about loan repayment options see Commonwealth assistance (HELP loans) or Study Assist.
In addition to tuition fees, you will be charged an annual student services and amenities fee (SSAF), which is used to maintain and enhance services and amenities that improve your experience as an RMIT student.
The SSAF is calculated based on your enrolment load and the maximum fee for 2022 is $315.
For more information about calculating your actual SSAF see Paying SSAF.
You may also be required to purchase other items related to your program, including field trips, textbooks and equipment. These additional fees and expenses vary from program to program.
The annual tuition fee for 2022 is AU$41,280.
The total indicative tuition fee for 2022 commencement is AU$170,880.
In addition to tuition fees you also need to pay for:
- Student services and amenities fee (SSAF) in each calendar year.
- Overseas Student Health Cover (OSHC) - Student visa holders must have cover for the total duration of their visa.
- Some programs incur additional expenses.
You also need to account for your living expenses. Estimate the cost of living in Melbourne.
Applying for refunds
Find information on how to apply for a refund as a continuing international student.
Looking for answers or more general infomation?
For frequently asked questions or how to find more information regarding applications and enrolments, fees, student support services, university policies and more, please visit our Frequently Asked Questions.