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RMIT Connect

Our services have moved online

Students can contact RMIT Connect via the online portal, webchat and phone on +61 3 9925 5000. 

All appointments, including Counselling, Equitable Learning Services, Student Legal Services and Student Support appointments are available over the phone and online. Book an appointment. 

We apologise for any inconvenience caused.

For more information check out the Coronavirus Faqs page.

 

If your enquiry relates to coronavirus (COVID-19), please see the RMIT coronavirus website for the latest information, FAQs and contact points.

RMIT coronavirus website
Do you have a question about fees or loans?
Go here

 

 

Contact RMIT Connect

Contact RMIT Connect for general administration enquiries and student support, including:

  • fees and Commonwealth assistance loans
  • enrolment
  • timetable
  • personal details
  • graduation and academic statements
  • Student support services

For program and course advice, refer to the academic services section below. 

 

Make an online enquiry

Go to the portal

Call us

+61 3 9925 5000

Visit us

Please note: Face-to-face services across the University are currently suspended.

 

Visit RMIT Connect on your campus. 

 

Location

Building 10, Level 4 (access from ground level)

124 La Trobe Street, Melbourne (access via Swanston Street from the RMIT tram stop)

Join the queue

Join via SMS

Text CITY to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the CITY location
Building 10, Level 4

*Equitable Learning Services not available from this location.

Location

Building 514, Level 1, Room 15
25 Dawson Street, Brunswick

Join the queue

Join via SMS

Text BRUN to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the Brunswick location
Building 514, Level 1

*Equitable Learning Services available on Tuesday and Thursday, 11.30am-12.30pm.

Location

Building 202, Level 2, Room 5
Plenty Road, Bundoora

Join the queue

Join via SMS

Text BUND to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the Bundoora location
Building 202, Level 2
Standard service hours

Monday - Thursday: 9am to 5pm

Friday: 10am - 5pm

Academic services

Please note: Face-to-face services across the University are currently suspended.

You can make an academic service enquiry using the RMIT Connect online portal or by phoning +61 3 9925 5000.

The academic services centre in your College can assist with program and course advice, such as:

  • credit and RPL applications
  • program planning
  • assessment and exams

College of Business students only

  • School of Accounting
  • School of Business IT and Logistics
  • School of Economics, Finance and Marketing
  • Graduate School of Business and Law
  • School of Management
  • School of Vocational Business Education

Location

Building 80, Level 7
445 Swanston Street, Melbourne

Join the queue

Join via SMS

Text BC80 to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Select the relevant queue
Building 80, Level 7

 

College of Science, Engineering and Health Services students only

  • School of Engineering
  • School of Health and Biomedical Sciences
  • School of Science
  • School of Vocational Engineering, Health and Sciences

SEH CBD

Building 10, Level 9
124 La Trobe Street
Melbourne, 3000

Join via SMS

Text seh cbd to 0417 764 183

Building 10, level 9

SEH Carlton (Vocational Engineering, Health and Sciences)

Building 56, Level 3
115 Queensberry Street
Carlton 3053
 

Join via SMS

Text seh carlton to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the CITY location
Building 56, Level 3

SEH Bundoora West

Building 202, Level 2
Bundoora, 3083

Join via SMS

Text BUND to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the CITY location
Building 202, Level 2

All students in the College of Design and Social Context can make an online enquiry using the RMIT Connect portal.

  • School of Architecture and Urban Design
  • School of Art
  • School of Education
  • School of Design
  • School of Fashion and Textiles
  • School of Global, Urban and Social Studies
  • School of Media and Communication
  • School of Property, Construction and Project Management
  • School of Vocational Design and Social Context 

Student support

Please note: All appointments, including Counselling, Equitable Learning Services, Student Legal Services and Student Support appointments are available over the phone and online. Book an appointment. 

You can make an appointment with a Student Support Advisor for wellbeing and welfare enquiries, including:

  • accommodation and tenancy guidance
  • financial assistance including Centrelink advice
  • international student support
  • referrals to support services
  • urgent support with personal emergencies
  • help with university policies and procedures
View all support services