Visiting RMIT Connect

Join the queue before you visit

Most queues at RMIT Connect are managed using your mobile device. There are four simple steps:

  1. Virtual check-in
    Secure your place in line by joining the virtual queue via the QLESS app, SMS or website (you can do this even before you arrive at RMIT).
     
  2. Status updates
    You’ll immediately receive a notification of your expected wait time, and status updates as you move through the queue.

  3. Now serving!
    When you’re near the front, you’ll then receive a message that we are ready to see you soon.

  4. Need more time?
    If using the QLESS app, you can move your place back in the queue from your mobile device.

Opening Hours

Monday - Thursday: 9am-5pm
Friday: 10am-5pm

Service Point Locations

Building 10 (in the brand-new New Academic Street precinct) is our central service point for all student support and administration enquiries.

Location

Building 10, Level 4 (access from ground level)
124 La Trobe Street, Melbourne (access via Swanston Street from the RMIT tram stop)

Join the queue

Join via SMS

Text CITY to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the CITY location
Address

Provides student administration services such as fees, enrolment, personal details and graduations.

Location

Building 514, Level 1, Room 15
25 Dawson Street, Brunswick

Join the queue

Join via SMS

Text BRUN to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the Brunswick location

Location

Building 202, Level 2, Room 10
Plenty Road, Bundoora

Join the queue

Join via SMS

Text BUND to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Find the Bundoora location
Address

College of Business students only - provides all services bar academic statements, fee payment and timetabling, and specialises in program and course advice.

Location

Building 80, Level 7
445 Swanston Street, Melbourne

Join the queue

Join via SMS

Text BC80 to 0417 764 183

Join via mobile app

  1. Download the QLESS app from the App Store, or from Google Play
  2. Search the QLESS app for “RMIT”
  3. Select the relevant queue
Address

College of Science, Engineering and Health students only  - provides all student administration services bar academic statements, fee payment and timetabling, specialises in program and course advice.

Our queues at these locations are not managed by phone.

SEH City (Science students)

Building 3, Level 1

Enter via Bowen Street, off La Trobe Street

Melbourne, 3000

Address

SEH City (Engineering students)

Building 10, Level 9

124 La Trobe Street (Enter via Swanston Street)

Melbourne, 3000

SEH Carlton (Vocational Engineering and Health Sciences)

Building 56, Level 5

115 Queensberry Street

Carlton, 3053

SEH Bundoora West

Building 201, Level 2

Bundoora, 3083

Call us

Call (+61 3) 9925 5000 

Monday - Thursday: 9am to 5pm

Friday: 10am to 5pm