Our services have moved online

Students can contact RMIT Connect via the online portal, webchat and phone on +61 3 9925 5000. 

All appointments, including Counselling, Equitable Learning Services, Student Legal Services and Student Support appointments are available over the phone and online. Book an appointment

We apologise for any inconvenience caused.

For more information check out the Coronavirus Faqs page.

 

If your enquiry relates to coronavirus (COVID-19), please see the RMIT coronavirus website for the latest information, FAQs and contact points.

Do you have a question about fees or loans?

 

 

Contact RMIT Connect

Contact RMIT Connect for general administration enquiries and student support, including:

  • fees and Commonwealth assistance loans
  • enrolment
  • timetable
  • personal details
  • graduation and academic statements
  • Student support services

For program and course advice, refer to the academic services section below. 

 

Make an online enquiry

Call us

Visit us

Please note: Face-to-face services across the University are currently suspended.

 

Visit RMIT Connect on your campus. 

 

Standard service hours

Monday - Thursday: 9am to 5pm

Friday: 10am - 5pm

Academic services

Please note: Face-to-face services across the University are currently suspended.

You can make an academic service enquiry using the RMIT Connect online portal or by phoning +61 3 9925 5000.

The academic services centre in your College can assist with program and course advice, such as:

  • credit and RPL applications
  • program planning
  • assessment and exams

Student support

Please note: All appointments, including Counselling, Equitable Learning Services, Student Legal Services and Student Support appointments are available over the phone and online. Book an appointment

You can make an appointment with a Student Support Advisor for wellbeing and welfare enquiries, including:

  • accommodation and tenancy guidance
  • financial assistance including Centrelink advice
  • international student support
  • referrals to support services
  • urgent support with personal emergencies
  • help with university policies and procedures