Apprenticeship Support Program

This government-funded program helps apprentices with any challenges that may occur during their apprenticeship, whether they are workplace, training or personal in nature.

The Apprenticeship Support Program, funded by the Victorian Government, assists apprentices to successfully navigate the apprenticeship system and to work through any challenges that may occur during their apprenticeship, whether they are workplace, training or personal in nature.

The program engages Apprenticeship Support Officers (ASOs) who offer free, confidential, support and advice service to help apprentices work through challenges and successfully complete their apprenticeships.

Please note, this service is for apprentices only.

What support is available from an Apprenticeship Support Officer?

ASOs can assist apprentices with referrals to other bodies (such as the VRQA, Centrelink and WorkSafe), learner support, employment services and local health services. 

Some of the issues that an ASO can assist with are:

  • Wage, entitlement and superannuation queries
  • Employer not releasing apprentice to attend off the job training
  • Apprentices unsupervised on site and OHS concerns
  • Bullying, discrimination and harassment within the workplace
  • Problems with schooling, falling behind and finding learning support
  • Financial issues, unable to pay school fees
  • Placed on ‘downtime’ for long periods or ‘out of trade' (unemployed)
  • Just need someone to talk to about the apprenticeship and not sure who can help

"As an ASO, I am here to listen and support & assist all apprentices with any issue or challenge they may be experiencing.  I would encourage any Apprentice, whether the issue be minor or major, to reach out as soon as possible as we’re here to help you." – Anita Johns, RMIT ASO

Contact RMIT's Apprenticeship Support Officer

Anita Johns
Phone:  +61 437 969 875
Email:  anita.johns@rmit.edu.au

Alternative contact to the Apprenticeship Support Program can be made via 1300 311 820, or email apprenticeship.support@education.vic.gov.au.

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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.