This course introduces the essentials of People Analytics and its role in turning people data into actionable business insights. You will learn how to identify stakeholder needs and apply descriptive, predictive, and prescriptive analytics to address HR challenges.

The course also covers key data sources, survey design for gathering employee experiences, and methods for uncovering both quantitative and qualitative insights. Communicating analytics insights effectively is crucial for informed decisions making, so you will also learn to use data storytelling to present and visualise people analytics findings.

• Evaluate the contribution that people analytics can make, using real-world examples, to improving experience, performance and outcomes for people and organisations
• Explore and evaluate different sources of information about people, and the information systems in which they are kept
• Examine the importance of good quality data and effective data governance to robust analytics
• Evaluate how different analytical strategies can be used to inform decision-making about managing people in organisations
• Recommend ethical and effective approaches to conducting people analytics.

This course introduces you to the concepts, fundamentals and tools of Business Analytics. You will critically examine how data can be used to drive decision-making through statistical and quantitative analysis, explanatory and predictive modelling and fact-based management. You will also develop, evaluate and analyse core analytic techniques and skills that are frequently applied in business. No matter what your business focus, you and/or your business will be a future user of analytics.

• Evaluate the key concepts of business analytics and assess the results generated to deliver positive outcomes.
• Argue the relationship of the business analytics process within the organisation’s decision-making process.
• Access relevant business data and pre-analyse the data to the exact specifications and variables.
• Examine and apply appropriate business analytic techniques and methods, to inform responsive, evidence-based decision-making to improve performance.

This course introduces you to Human Resource Management (HRM) practices from both the employee and employer perspectives.

You will learn what a good HR practitioner has in their ‘professional toolkit’ in relation to their capabilities and skills, and how a professional develops over time. You will apply and evaluate a selected group of skills to contribute to your development as a reflective practitioner.

We will explore some of the behaviours and skills frameworks around the world that describe expert practitioners as possessing, for example:

• Being curious, culturally aware, ethical,  collaborative, decisive thinker, results-focused and a role model
• Having the ability to communicate and influence, the courage to question and challenge, and maintain personal credibility.

You will develop the ability to evaluate key HRM skills and competencies that you might require of yourself in a given setting and what you would require of organisational members, informed by international standards and practices.

You will learn by experiential, activity-based learning using scenarios, role-plays and simulations which are challenging yet fun. This approach is designed to enhance your ability to learn and operate in an independent and self-directed manner, which will enable you to become a life-long learner better preparing you for rapidly changing organisational environments.

• Compare international HR professional standards, and assess their application to an organisation drawing in theoretical constructs.
• Analyse and interpret the external and internal context in which HR professionals operate, and the impact on practice.
• Demonstrate expertise in tools, tactics and strategies that can be applied to achieve the resolution of conflict.
• Reflect and critique your developing professional practice.

The use of Predictive Human Resource Analytics contributes to the development of predictive models based on the analysis of HR data that may help organisations to forecast and understand future employee outcomes. In this course, you will learn how to apply a systematic methodology to identify trends and interrogate patterns to help understand predictors to make better strategic decisions about workforce challenges.

You will undertake an assessment of HR data and research linked to explanatory factors that may help answer business questions.

You will also interpret and translate the findings from HR people-related data to predict how current or potential employees may behave in the future.

You will develop analytics competencies to utilise predictive HR analytics to assist organisations in anticipating challenges. For example, by identifying predictors of high performance and staff retention, managers may focus their attention on effective HR strategies to address workforce challenges.

You will critically evaluate existing HR people-related data to analyse complex problems, apply a systematic methodology, apply ethical reasoning and generate effective solutions to address workforce challenges in domestic and global contexts.

• Evaluate the contributions, risks and opportunities of predictive HR analytics drawn from actual work situations to specialist and non-specialist audiences in local, national and global contexts.
• Demonstrate and apply ethical reasoning, cultural and diversity awareness based on ethical frameworks, principles and effective approaches to make informed decisions in workplace contexts.
• Analyse and interpret trends and patterns by applying knowledge of research methods to understand and predict employee challenges that impact national and global business.
• Apply critical thinking skills to recommend solutions to identified problems that are relevant to HR people-related data to reflect critically on theory and professional practice.
• Examine and apply appropriate analytical strategies to make evidence-based predictions and address future workforce challenges.