Due to today's extreme heat, in-person and webchat Student Connect services are closed for the remainder of Tuesday 27 January 2026. You can still contact Student Connect via phone on 9925 5000 or submit a portal enquiry.
In-person and webchat services will resume from 9am Wednesday 28 January. We apologise for any inconvenience and thank you for your understanding.
Please note: Student Connect was previously known as RMIT Connect.
To understand the best way to contact us about your enquiry, please select from one of the categories above.
During particularly busy times, our phone line and webchat may close earlier than the listed time. This ensures we can answer existing queued enquiries before the service closes at the time listed. Alternatively, you can submit an enquiry via the online portal any time, and we will respond as soon as possible.
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
Learn more about our commitment to Indigenous cultures
