Lauren Ferro

Dr. Lauren Ferro is a Lecturer in the School of Design at RMIT University, Australia and she directs the User-Centred Cyber and AI (UCCAI) Lab in the Centre of Digital Ecosystems (CODE).

She is a researcher specialising in Human-Centred Design, with broad expertise in User Experience (UX), Interaction Design (including games), Extended Reality (XR), Human-Computer Interaction (HCI), and the human factors of cybersecurity. Her research investigates how users interact with systems across physical and digital environments, aiming to enhance usability, engagement, and decision-making through evidence-based behavioural and design methodologies.

Her work spans themes such as player and user experience, behavioural design, human-in-the-loop and human-out-of-the-loop systems, instructional design, and user profiling and modelling. I approach these areas through interdisciplinary methods that blend psychology, technology, and interaction science to explore how systems can be more adaptive, secure, and user-aware.