13 Nov, 5.30pm. RMIT is aware of a global Microsoft 365 outage affecting services including Outlook, Teams and Co-Pilot. These applications may currently be unavailable, performing incorrectly, or running slowly. SharePoint is available as normal. RMIT is closely monitoring the situation and will update the RMIT IT status page as services are restored.
Students can submit assessments via Canvas as usual, and access other RMIT systems including Enrolment Online and the Student Connect Portal (see below).
Cyber Alert! Scams related to the current Microsoft outage
There are reports that SMS-based scams are circulating asking users to log in to get Microsoft outage updates. It's important to stay vigilant, do not share your private details and only trust official RMIT channels.
Enrolment Online and myRMIT will be unavailable on Saturday 14 November from 1:30pm to 11:30pm Melbourne time (AEDT) due to scheduled system maintenance. During this time, students won’t be able to complete activities that require access to these systems, including making payments via the RMIT system.
If you need to make a payment during the outage period, please refer to your invoice for alternative options, including BPAY and EFT.
Please note: Student Connect was previously known as RMIT Connect.
To understand the best way to contact us about your enquiry, please select from one of the categories above.
During particularly busy times, our phone line and webchat may close earlier than the listed time. This ensures we can answer existing queued enquiries before the service closes at the time listed. Alternatively, you can submit an enquiry via the online portal any time, and we will respond as soon as possible.
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
Learn more about our commitment to Aboriginal and Torres Strait Islander peoples
