Heath McDonald is the Dean of Economics, Finance & Marketing and Professor of Marketing at RMIT University. His research work focuses on the field of customer acquisition and retention, particularly in subscription markets (e.g., season tickets, memberships). He recently worked with the AFL on its club membership strategy during and post COVID-19 and Zoos Victoria on its membership structure and pricing. His work has attracted over $2 million in external research funding, including three ARC Linkage grants. Heath is an Associate Editor of the Journal of Sport Management, a Research Fellow of NASSM and a Graduate of the Australian Institute of Company Directors.
Email: Dean.EFM@rmit.edu.au
Constantino (Con) Stavros is Deputy Dean (Learning & Teaching) in the School of Economics, Finance & Marketing. His leadership and innovation have been at the forefront of many major initiatives at RMIT. He was Editor-in-Chief of the international journal Sport, Business & Management between 2015 and 2020 and has published books, book chapters and journal articles across a range of fields. and he has received numerous awards for his contemporary approach to education. Con is one of Australia's leading commentators on marketing matters.
Email: DDLT.EFM@rmit.edu.au
Angel Zhong is the Deputy Dean (Research & Innovation) in the School of Economics, Finance & Marketing. She also serves as the Director of Research, Regenerative Futures Institute at RMIT University, and the Vice President of the Financial Research Network. An award‑winning finance academic, Angel specialises in empirical asset pricing, digital finance, and investor behaviour. She sits on the editorial boards of four leading journals in her field. Her research delivers strong practical insights for industry practitioners and investors, and has attracted more than $600,000 in external funding. Angel is highly engaged with industry, government, and community stakeholders, ensuring her scholarly work translates into real‑world impact. Her research is frequently featured in major international media outlets.
Email: DDRI.EFM@rmit.edu.au
The unifying theme of Prof Jingjing Zhang's research is applying experimental methods to design better institutions for voting and committee decisions, rent-seeking contests, resource allocations, collective decision-making under risk, auctions, markets and matching. She has published in top journals including The Economic Journal, Games and Economic Behaviour, Experimental Economics, etc. She was awarded grants from the Australian Research Council, U.S. National Science Foundation, Swiss National Science Foundation etc. For more information, please check out her personal website.
Email: HOD.Economics@rmit.edu.au
Edward Podolski is dedicated to fostering a culture of intellectual curiosity and advancing the frontiers of knowledge through cutting-edge research. He is passionate about developing future leaders by connecting students with the latest insights in finance theory and practice. Edward is proud to be part of the Finance Discipline at RMIT, which is tackling some of society’s most pressing challenges through world-class research and innovative, student-focused, experiential learning programs.
Email: HOD.Finance@rmit.edu.au
Balaji M S is an Associate Professor and Head of Department of Marketing in the School of Economics, Finance and Marketing at RMIT University. His research lies at the intersection of services marketing, sustainability marketing, consumer behaviour, and digital technologies, with particular emphasis on sustainability communication, service robots and AI, recommendation systems, customer–provider interactions, and haptic evaluation.
He has published extensively in leading international journals such as Journal of Retailing, Tourism Management, European Journal of Marketing, Journal of Travel Research, and International Journal of Hospitality Management. His work has received multiple best paper and highly commended paper awards. He has secured competitive research funding across Europe, China, Australia, and Asia, and serves as Associate Editor and Editorial Board member for several top-tier marketing and management journals.
Prior to joining RMIT, he held senior academic and leadership roles at Rennes School of Business (France), University of Nottingham Ningbo (China), and Taylor's Business School (Malaysia). He is an experienced doctoral supervisor and has examined PhD candidates internationally. His teaching spans marketing analytics, critical marketing, consumer behaviour, and digital marketing
Email: HOD.Marketing@rmit.edu.au
Lenae Crichton is the Senior Manager, Planning and Operations for the School of Economics, Finance and Marketing.
She is a values-driven executive level operations manager, with over 20 years of experience in strategic financial planning and management in both the higher and vocational education sector. With a strong customer-focused lens she is committed to optimising service delivery through effective process design, resourcing and project management. Lenae also has a passion for developing the next generation of leaders and managers through coaching and mentorship.
Email: SMPO.efm@rmit.edu.au
Address: Building 80, 445 Swanston Street, Melbourne, VIC-3000
Location: Melbourne City campus
Hours: Monday - Friday 9:00 - 17:00
School of Economics, Finance and Marketing
GPO Box 2476
Melbourne 3001, Victoria, Australia
Information for current College of Business and Law students.
Address: Building 80, Level 7, 445 Swanston Street, Melbourne, VIC, 3000
Phone: +61 3 9925 5000
Hours: Monday - Thursday: 9am - 5pm, Friday: 10am - 5pm
Key contacts at the School of Economics, Finance and Marketing.
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
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