Online Graduate Certificate in User Experience Design

Prepare yourself to enter the emerging industry of UX design by effectively identifying, researching, and crafting exceptional solutions that delight.

Why study UX design with us?

• Hands-on with industry tools: Gain first-hand experience with best-practice tools including Figma that is used within the design industry.
• Develop hybrid skills: This program is much more than UX. Lean into the future of UX Design and emerging practice through tackling additional topics such as hardware, ethical and responsible design, and DesignOps.
• Graduate with an employer-ready portfolio: Demonstrate the knowledge gained through a real-world industry portfolio; a vital asset for any designer. Show potential employers how you think like a designer and demonstrate your abilities through a robust portfolio.

The 100% online program means your learning – and graduation – is fast-tracked and focused. You can enrol in any one of our four, ten-week teaching terms each year.

You can view online resources and learning activities, access course materials via Canvas, collaborate with lecturers and fellow students, and access your student email account anywhere, anytime.

You will also have access to discussion boards, online forums, electronic assignment submission, the library and business journals.

Assessment is ongoing throughout the teaching period and includes essays, reports, presentations, case studies, quizzes and research projects. 

Matt Kurowski

Matt Kurowski is a senior strategic service designer across finance, fintech, and the public sector. He has expertise in strategic partnerships, organisation design, new digital product and omnichannel service development. Currently Matt contributes to RMIT and RMIT Online’s postgraduate courses in sociotechnical business design such as service design, user experience design, and digital product development.

The Graduate Certificate in User Experience Design will deep dive into the theories and practices of modern UX Design over four courses. Learn how to champion the needs of your users by understanding the why, what, and how of a product or service’s use.

This certificate includes the choice of an option subject that can be selected to suit your professional or personal interests.

User Experience Practice and Principles

In this subject, you will be introduced to the role that user experience (UX) design plays in connecting organisations to customers and users. You will learn how to evaluate and manage key elements of a user experience design project including stakeholder relationships, ethics and inclusivity, and technology considerations.

You will develop an understanding of the value of user experience design to help shape project briefs, to persuade and win client work, and scope projects which achieve client objectives while representing best practice in user experience. You will also gain an understanding of the role that UX plays across public and private sectors and be able to prioritise and align user experience projects to the requirements and constraints of those sectors.

User Experience Research

In this subject, you will be introduced to the role research plays within the user experience domain. You will learn how to evaluate and implement research tools and activities to effectively articulate and interpret the ‘problem space’ and shape findings and insights for your client.

You will develop an understanding of how research is used in competitor analysis, user interviews, observations, surveys, testing, and analytics in order to deliver a suitable user experience. Project scoping protocols (including privacy, ethics, and data management) are reviewed to look at how to support your organisation to deliver evaluative and generative modes of research to enhance the user experience.

User Experience Design & Prototyping

In this subject, you will develop skills in using the tools, processes, and approaches to create meaningful digital interactions between a service and a user, i.e. the user experience. This is accomplished through inclusive design practices, digital and analogue tools, and the exploration of different modalities such as voice, touch, sight, sound, and gesture. By the end of this course, you will be able to design user experiences which are integrated with the technical ‘back end’ of a digital service, and leverage the constraints and affordances of code, information architecture, and hardware in UX design.

Option subject

For this subject, you will choose ONE of the following Future Skills two-subject combinations:

User Interface Design and Business Analyst Fundamentals

Two Future Skills subjects have been combined to provide you with the knowledge and skills to create buildable business solutions, whilst optimising usability and user experience in organisational contexts.

The UI Design subject is intended to provide you with the contemporary techniques and tools needed for a career within UI design. You will gain skills in UI design fundamentals, atomic design, component libraries, Figma, application design, screen design, accessibility, heuristics, and testing.

The Business Analyst Fundamentals subject will equip you with business analyst skills, whilst also learning the fundamentals of change and project management, business consulting, process improvement, optimisation, and customer service. You will apply agile skills to help solve complex organisational problems.

User Interface Design and Product Management Fundamentals

Two Future Skills subjects have been combined to provide you with the knowledge and skills to design a successful product.

The UI Design subject is intended to provide you with an understanding of the mindsets, techniques and tools needed for a career within UI design. You will gain skills in UI design fundamentals, atomic design, component libraries, Figma, application design, screen design, accessibility, heuristics, and testing.

Product Management Fundamentals will help you explore and understand the role of a product manager by taking a digital or physical product to market, measuring data, and improving its performance at every stage of the product lifecycle. You will gain the necessary skills to begin a career in product management. You will learn how to manage successful products in a modern business by creating value through scalable solutions and continuous delivery.

Digital Leadership and Digital Delivery with Agile

The digital leadership component will expose you to the leadership practices and mindsets required to build successful customer relationships and customer success teams. During this course, you will be introduced to a range of leadership frameworks and models, particularly within fast-changing digital environments. You will gain an appreciation of evolving workforce needs and associated impacts on leadership practice, and how different leadership approaches can help address these challenges.

The agile delivery component will enable you to understand the depth and breadth of agile frameworks, methods, tools and techniques. You will learn how to select, blend and apply these broadly across business domains, helping people understand the benefits of focused work, identifying problems early, adapting to change, delivering early and often and the value of face-to-face communications.

You must meet the University's minimum English language requirements to be eligible for a place in this program.

If you are a local student, refer to the English requirements for postgraduate coursework programs.

If you are an international student, refer to the English requirements and equivalency information. The program requires a minimum overall score of 6.5 with no band less than 6.0 in IELTS (Academic).

2022 tuition fees are AU$3,480 per course, totalling AU$13,920 for 4 courses.

Fees apply to 2022 only.

Fees are adjusted on an annual basis and these fees should only be used as a guide.

See our fees page for more information.

In addition to tuition fees, you will be charged an annual student services and amenities fee (SSAF) based on your enrolment load, which is used to maintain and enhance services and amenities that improve your experience as an RMIT student. Eligible local students can apply for an SA-HELP loan to defer payment of their SSAF.

For more information about calculating your actual SSAF see Paying SSAF.