Stephan Hitchins

Stephan Hitchins is an experienced design practitioner, educator, and researcher who has contributed significantly to evolving design thinking frameworks, particularly as they apply to complex problem solving, innovation, and education. Through both academic research and professional practice, Stephan has critically examined the limitations, barriers, and misconceptions within traditional design thinking models. His work focuses on improving mastery, fluidity, and the practical application of design thinking in complex and dynamic contexts. Stephan explored limitations in conventional Design Thinking, notably superficial application and detachment from organisational realities. Through systematic review and empirical research, he developed the 5E Design Thinking Framework, a theoretically grounded, practice-oriented model designed to strengthen methodological rigour, practitioner competence, and innovation effectiveness in complex problem-solving. Meet Franklin – Our new thought-provoking chatbot persona. College of Business and Law academics, Associate Professor Kevin Argus and Associate Lecturer Stephan Hitchins have collaborated with the Val team (ITS Rapid Delivery) to develop and release Franklin. Designed to foster critical thinking and deeper exploration by unpacking questions and promoting curiosity, Franklin is now available in Val – RMIT’s secure generative AI tool. Franklin, takes specific questions and unpacks them to provide a broad exploration of topics, informing both the investigation and the approach to answering questions critically and creatively.