Diploma of Community Services (Case Management)
This program will equip you with the knowledge and skills necessary to work in a variety of roles in the community services sector.
You’ll be prepared for careers in a range of organisations, including performing case work, providing client services, and supporting youth and families in a range of social, community and welfare organisations. You may also seek employment in community education or development projects.
You will have the opportunity to participate in site visits, and interact with individuals and groups within the community services sector. There will be the opportunity to undertake a work placement throughout the program.
Classes are designed to provide maximum class interaction, discussion and development of ideas and skills.
Specialist guest speakers will provide insights into current workplace practices and emerging issues. Extensive online resources are available to support learning and networking opportunities with fellow students.
Support is available for students to develop language, literacy and numeracy skills required to succeed in the program assessment that is designed to prepare you for work-ready performance or further study.
Assessment incorporates a range of methods to assess performance and the application of the required knowledge and skills, including:
- research projects
- individual and group presentations
- knowledge tests
You will have access to online resources through the myRMIT student portal.
RMIT’s community services discipline has a reputation for delivering high quality vocational education programs designed and developed in partnership with industry.
The program content is work focused, and allows you to apply skills and knowledge learned in the program directly to your individual work place.
As part of this program you are required to undertake a minimum 100-hour self-sourced work placement which will provide current workplace experience.
RMIT University is committed to providing you with an education that strongly links formal learning with professional or vocational practice.
Choose a program structure
|Diploma of Community Services (Case Management)||City Campus||
1 year full-time
1 year full-time
Choose a program structure
Program code: C5345
National curriculum code: CHC52015
The program equips students with vocational skills and knowledge that will enable them to seek employment in the community services sector in a wide range of service delivery roles in aged care, disability, mental health and many other areas.
Occupational titles may include:
- case worker or manager
- client service assessor
- community services worker
- early intervention worker
- family support worker
- pastoral care counsellor or manager
- senior youth officer or chaplain
- welfare worker.
Non-government organisations often require this program for the development of their community services workforce.
- have completed a Certificate IV in Community Services or a related field (Youth Work, Disability and Alcohol and Other Drugs)
- have sufficient relevant experience and knowledge of community service work
If you are applying on the basis of your experience your application must include a current CV reflecting your experience in the Community Services Industry.
You must submit a personal statement with your application outlining:
- your reasons for wanting to study Community Services
- your personal strengths and attributes relevant to the program
- details of your experience in community services
Non-academic abilities you’ll need to complete this program
To complete this program, you will need to meet its inherent requirements. These are the non-academic abilities you will need to participate in and complete your studies.
Some inherent requirements for this program include:
- reading and writing skills for understanding and contributing to reports, program proposals and program review documentation
- managing your behaviour and emotions to provide safe and competent client care
- time based problem-solving when working with clients
View the full list of Diploma in Community Services (Case Management) inherent requirements:
Who are they for?
Inherent requirements apply to every applicant and may be worth considering if you are living with disability, long-term illness and/or a mental health condition.
Why do you need to know?
By understanding the types of activities you’ll participate in, and the non-academic abilities you may need in this program, you can:
- understand more about the program
- determine if you may need support during your studies
- make an informed decision about whether the program is suitable for you.
What support is available?
If there are any activities that may be difficult for you to undertake, please discuss this with RMIT program staff or Equitable Learning Services (ELS).
If you are living with disability, long-term illness and/or a mental health condition, we may be able to support you by making adjustments to activities in your program so that you can participate fully in your studies.
To receive learning adjustments, you need to register with ELS.
For detailed information on English language requirements and other proficiency tests recognised by RMIT, visit English language requirements and equivalency information.
Don't meet the English language test scores? Complete an Advanced Plus Certificate at RMIT English Worldwide.
Graduates of the RMIT Diploma of Community Services with a GPA of 3.0 or higher gain guaranteed entry (subject to certain criteria) and are eligible for exemptions:
- Bachelor of Criminal Justice
- Bachelor of Criminology and Psychology
- Bachelor of Legal and Dispute Studies
- Bachelor of Arts (International Studies)
- Bachelor of Social Science (Youth Work)
- Bachelor of Social Work (Honours)
- Bachelor of Social Work (Honours)/Bachelor of Social Science (Psychology)
- Bachelor of Social Science (Psychology)
- Bachelor of Environment and Society
- Bachelor of Environmental Science/Bachelor of Environment and Society
- Bachelor of Urban and Regional Planning (Honours).
The Victorian State Government has announced that from January 2019, that they will waive the tuition fee of 30 priority courses and 18 pre-apprenticeship courses at TAFE institutes, which includes this program.
This fee waiver will only be available for eligible students who will commence one of these qualifications in 2019.
Visit Free TAFE for priority courses for further information on what this means and whether it may affect you.
If you have any questions you can contact our Info Corner team.
The tuition fees you will pay for this program will depend on whether you are offered a Victorian Government subsidised place or a full-fee place.
To find out if you are eligible for a government subsidised place, follow the steps at ‘How to check if you are eligible’.
- 2019 government subsidised place: AU$5,000* per annum
- 2019 full-fee place: AU$9,500* per annum
*Fees shown are indicative only and subject to change given individual circumstances at the time of enrolment.
The student tuition fees as displayed by the fee finder are indicative only and subject to change given individual circumstances at enrolment. Fees are adjusted on an annual basis and these fees should only be used as a guide. Learn more about fees for vocational study.
VET Student Loans
The Australian Government provides financial assistance via the VET Student Loans scheme (VSL), which allows eligible students in eligible programs to defer payment of their tuition fees, up to the maximum loan amount for their program.
How does a VET Student Loan work?
If your VSL application is successful, the Australian Government will pay RMIT your tuition fees on your behalf, up to the maximum loan amount for your program.
If your program is eligible for the VSL scheme and has a loan cap that doesn’t cover the total amount of the tuition fees for your program, then you’ll need to pay RMIT the difference once you exceed the cap.
Your VET Student Loan becomes part of your Higher Education Loan Program (HELP) debt. You will start repaying your accumulated HELP debt to the Australian Government once you earn above the minimum income threshold for repayment, which is adjusted each year (this also applies if you are still studying).
The Australian Taxation Office (ATO) will calculate your compulsory repayment for the year and include this on your income tax notice.
In addition to tuition fees, you will be charged an annual student services and amenities fee (SSAF), which is used to maintain and enhance services and amenities that improve your experience as an RMIT student.
The SSAF is calculated based on your enrolment load and the maximum fee for 2019 is $303.
For more information about calculating your actual SSAF see Paying SSAF.
You may also be required to purchase other items related to your program, including field trips, textbooks and equipment. These additional fees and expenses vary from program to program.
In addition to tuition fees you also need to pay for:
- Student services and amenities fee (SSAF) in each calendar year.
- Overseas Student Health Cover (OSHC) - Student visa holders must have cover for the total duration of their visa.
- Some programs incur additional expenses.
You also need to account for your living expenses. Estimate the cost of living in Melbourne.