I'm a Professor of Information Access and Retrieval in the discipline of Interaction, Technology & Information, in the School of Computing Technologies at RMIT University in Melbourne, Australia.
My research in the area of information access and retrieval focuses on understanding how tools such as search engines, recommender systems, chatbots and LLMs can assist users to resolve their information needs, and how their effectiveness can be measured.
Web Programming, Data Science, Databases, Research Methods
Interactive information access and retrieval
Misinformation, fake news and fact-checking
Generative artificial intelligence
Evaluation and measurement
Fairness, accountability, transparency and ethics of systems and algorithms
User analytics, relevance and perception
Document summarisation
Enterprise and e-commerce search
Biomedical search
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.
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